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And to a degree the book delivers solid content based on NLP.
The problem is, the model, presented as a schematic in this book is one of the most unwieldy things I've ever seen. It's just too complicated and too detailed to be any use in helping someone using it to be able to access it unconscioulsy while simultaneously trying to be present in the conversation.
It seems, in an attempt to ensure no part of a communication is left out, the author felt it necessary to include everthing (big chunks and small chunks) so that by the end of the book, you feel even less confident of being able to do the stuff.
So in summary:
If you like talking about how these powerful patterns all may link together then you'll probably still love this book.
If you're actually interested in getting out there and using the patterns then this book will probably be more effective in confusing you.
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