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Customer Reviews

1,140
4.2 out of 5 stars
Silentnight 7-Zone Memory Foam Mattress, Double
Size: Double (135 x 190 cm)Change
Price:£195.00+Free shipping with Amazon Prime
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16 of 16 people found the following review helpful
on 2 April 2014
This is a great buy, much better than I expected. No bad smell really and leveled out quick and packaged really small. All in all well worth it
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22 of 23 people found the following review helpful
on 18 August 2014
Took a bit of a risk with this, didn't have time try it out before I bought it and just went with the Which review. So glad I did it's really comfy and I now get an amazing nights sleep. Love it
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8 of 8 people found the following review helpful
on 3 January 2015
Bought this double mattress and I can tell you it is not a double. It's 2 inch short on the sides, plus the corners still has not expanded.
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400 of 439 people found the following review helpful
on 27 May 2013
While the mattress itself is fine and I personally think at 155 pound for the double (which is what i paid when I bought it, the price goes up and down frequently it seems), seems to represent a good value for money (so far).

While I was initially apprehensive of a purely foam based mattress to give somewhat firm support, I was pleasantly surprised that once settled, the mattress is rather firm, just the way I like it.

Overall, 5 start just for the mattress, considering the value for money.

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So why the two star you say? Well, one of the reason I bought the mattress was it's 5 year warranty. Given that it's a no turn foam mattress, I just wanted to have the piece of mind...
Unfortunately, when the mattress arrived, I was surprised to see that the terms for the warranty. For all practical purposes, the mattress comes with a real 1 year warranty. Anything after that will cost you and by year 5, it's almost worthless. This isn't mentioned anywhere in Amazon (which I'm in the process of informing them). Anyway, this is how the warranty pans out over 5 years:

1. Year 1: Standard warranty, including labour and transportation cost included
2. Year 2: Same as year one, but if there's replacement of the mattress, you'll incur the transportation cost
3. Year 2-3: Beginning of a sliding scale of charges. In case of claim, you pay 40% of current retail price
4. Year 3-4: You pay 60% of the current retail price
5. Year 4-5: You pay 80% of the current retail price!

While the mattress itself is good, two stars for what I'd say misleading warranty. The seller should make this explicit really!
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230 of 256 people found the following review helpful
on 22 January 2013
I considered the 3 zone mattress Silentnight Mattress 3-Zone Memory Foam Rolled Mattress, King and opted for this one as the price difference was only £50Silentnight Mattress 7-Zone Memory Foam Rolled Mattress, King

I have a couple of slipped discs in my thoracic area of my (upper)back and `soft tissue' damage in my neck. I get numb hands with pins & needles if I lay slightly on either side, middle & lower back ache the longer I stay in bed. I can't do a lay in. Headaches from my neck and in the last year or so, very poor circulation in my legs. The side effect being mostly 1 but sometimes 2, freezing feet, despite having being tucked up and nice & warm everywhere else!
I found it more comfortable to sleep sat up, so I bought a wedge pillow BED WEDGE WITH WASHABLE,QUILTED POLY COTTON COVERto add to my other 4 feather pillows (tried the ortho neck pillow) and the 5th to soften to hard feel of the wedge! If I managed to not move all night, I wouldn't get so much lower & middle back pain.
My old mattress is a pocket sprung orthopaedic good quality mattress costing £500 11 yrs. ago. I hated the damn thing and never found it relived my pain. Over the last couple of years especially, going to bed was a necessary evil to be endured! Was it the mattress or just my back?

I have done lots of research on mattresses and would pay lots of money for one that would guarantee comfort and lessen pain. I've even looked for other people with the same injury (couldn't find any) to see what they recommend. The memory foam style mattress seem good for some & not others .

The main problem was potentially paying out up to £3000 for another mattress I'd hate. I'm aware that some companies allow you a 60 day money back offer (Tempur), but they also charge 2 x delivery so you're out of pocket £120 if it doesn't suit. Dreams offer a 40 day swap offer, but I was put off by their dreadful customer service rating by Which & other websites. What price do you pay for comfort? I have a friend that had purchased 3 mattresses of varying price and quality & found the last & cheapest to be the most comfortable! So that's why I've waited so long to replace the old one.

Anyway.. I used Which as a place to start. The Silentnight Mattress, 3-Zone Memory Foam Rolled Mattress came top as a Which best buy. The only problem being was locating it. Despite checking Silentnight stockists, the only place it was available was Amazon. That meant I would be unable to try it out first. However when checking reviews, most gave it a 5 star rating, so I thought I'd be mad not to try at that price. If the worse came, I'd sell it as nearly new and hopefully get most of my cash back.

We did give it a full 20 ish hours before using it, just to be sure it settled & grew to full size. It is about an inch smaller in length & width that the old mattress, but once the bed is made, is not noticeable on our wooden slatted base frame. Our base does comply with the max & min gaps recommended by Silentnight as noted in other reviews. Because other reviews reported it to be warm, & my husband hates to be too hot, I used an extra sheet under the mattress protector. In total there a now 3 layers between us & the mattress.

2 weeks later...
I can now sit up in bed & read for hours without my backside going numb! I don't bounce out the bed when my far heavier husband get in or turns over. In fact I don't even wake anymore when he turns. An unexpected bonus. `Other' bedroom activities are not effected by the change in mattress type as some report with memory foam.
The wedge pillow is gone! I can lie flatter, still slightly sat up, but at least I can roll on my side again. It was impossible at the odd angle I used to be in sat up & uncomfortable on my hip joints before, but not anymore.
My circulation has improved? It's not cured but definitely better.

Overall I've enjoyed a better nights sleep & less lower & middle back pain. It is warm, but not unbearable. My husband has no complaints as he did with the old one. I was so concerned it could have been worse I'd been reluctant to take the plunge. But at this price, you can't really lose. I wish I'd bought one years ago!!
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21 of 23 people found the following review helpful
on 3 June 2015
Not as described. Depth is in the region of 16cm with a dip in the middle where the mattress was folded in half.
Width is 3cm short at 147cm. This is after the mattres has been allowed to rest for 1 week.
I am trying to contact the seller but so far haven't succeeded. They are asking the buyer to cover the cost of the courier to send this defective item back, cost is £110 approx.

Very disappointing quality from such a reputable brand. I would definitely not recommend this mattress to anyone.

which would be above £120
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48 of 54 people found the following review helpful
on 28 January 2015
Great value! Thanks Amazon, price was reduced massively compared to other sellers.
After having serious back problems for a while I decided I would upgrade my mattress. Had heard from friends silentnight was the brand to go with for quality and durability.

After using it for some months now I can happily say that it changed my life, I no longer wake up cranky and in pain, also I fall asleep so much easier and always wake up feeling comfortable and cozy.

Excellent mattress, thanks again!
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33 of 37 people found the following review helpful
on 22 October 2014
The only down side to this glorious mattress is you have to let it sit in your bed for 24 hours before use. The mattress itself is the most comfy I have every slept on. The memory foam supports your whole body. The mattress is extremely light making it rearealeasy to rotate which you need to do on a weekly basis.
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8 of 9 people found the following review helpful
on 31 January 2015
I was a little surprised when this mattress was first delivered as the package looked far too small, it was not until I opened it that I realized that the mattress had been vacuum packed (great idea as it is a memory foam and was then easy to get up stairs). Once rolled out took about 6 hours in my hotter than normal bedroom (see instructions in package) to return to its normal size. And I would add that this is by far the best mattress I have ever had, it is so comfortable and being over weight I often have back pains and trouble sleeping but not with this mattress. I have not slept this well in years, would recommend to anyone.
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62 of 72 people found the following review helpful
on 4 January 2015
This mattress is not 20cm in depth. I will attach the photos. It is just over 17.5cm. If i knew this beforehand I would never have bought it..
review image review image review image
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