We bought this machine a few weeks ago. It produces great coffee and is incredibly easy to use. Whether you want a strong espresso or a mild macchiato it's simply a matter of pushing a few buttons. We use it every day and particularly like cappuccino, so although it is expensive the quality and simplicity for coffee drinks with milk makes it worthwhile for us.
The machine is much quieter than we expected and it tells you when you need to add more water, refill coffee beans, empty the drip tray etc. so you don't have to worry.
There is also a simple rinse cycle to keep the parts coming into contact with milk clean.
So far our only criticism is that the milk could be a bit hotter, so if you don't drink straight away it can be soon too cold.