From the Author
Don't be a victim in the battle for consumer rights!
Promise yourself that you will no longer put up with inferior goods and services. My book empowers consumers to become more assertive, to make your voice heard, and to receive compensation and/or apologies. Stop the mind-set that no one listens to or responds to your problem - they do. Additionally, you'll also take pride that by writing victorious letters of complaint for what is a legitimate and just claim, you're not only taking a stand for yourself but also one for consumers everywhere. If we believe in ourselves and in our cause, Shocked, Appalled, and Dismayed! is the perfect tool to help consumers move mountains.
Chock-full of helpful and little-known advice, Shocked, Appalled, and Dismayed! includes a massive appendices that's worth its weight in gold and filled with the names and addresses of the "Head Honchos," phone numbers, e-mail, etc. of corporations, consumer advocacy groups, state and federal regulators, and many more to help you in your fight for satisfaction and restitution.
Drawing upon my successful experience over the years as a pen-for-hire and on the advice of CEOs, attorneys, and even empowered clients, this book is the perfect reference for anyone who has ever made (or will make) an unsatisfactory purchase or paid for a service that simply doesn't make the grade. Real-life letters are included as well as practical and readable tips to make your complaint letters - and your life - much more successful.
So take out your own "poison pen" to reach out and scold someone. After reading my book, you will become a savvy consumer and never again be placed in the position of feeling "SHOCKED, APPALLED, AND DISMAYED!"