Product was fine. Exactly as described and despatched as promised. I paid (lots) extra for quick delivery. Three days later, no package. My wife just happened to go outside to put some food scraps in our food recycling bin.. To discover our package had been delivered to the food scrap bin. Great service Bag it Plastics.. You need to be talking to your delivery people. Fortunately, although the packaging was wet from contact with other stuff in the bin, the actual tissue was O.K so not a total loss.