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Seven C's of Consulting [Paperback]

Mick Cope
4.2 out of 5 stars  See all reviews (6 customer reviews)

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The Seven Cs of Consulting The Seven Cs of Consulting 5.0 out of 5 stars (2)
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Book Description

1 Dec 1999
For any consultant aiming to survive and grow in this complex world, they need to have a clear and concise change model to hand, one that can guarentee delivery of a wide range of change projects. Based around the author's 7C's model (Client, Clarify, Create, Change, Confirm, Continue, Close), this book offers both budding and experienced consultants a solid and robust framework to enhance their ability to manage any consultancy assignment.  - from understanding the client's needs, through to successful assignment completion and developing new business out of that success. With the help of the crib notes on the pull-out back pocket guide, the 7 C's model will show you how to improve your professionalism, and deliver clear and demonstrable results to clients, bringing them back for more.

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Product details

  • Paperback: 256 pages
  • Publisher: Financial Times/ Prentice Hall; 1 edition (1 Dec 1999)
  • Language: English
  • ISBN-10: 0273645110
  • ISBN-13: 978-0273645115
  • Product Dimensions: 23.4 x 15.8 x 1.9 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 242,675 in Books (See Top 100 in Books)

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Amazon Review

During 15 years as a business consultant, Mick Cope developed a structured yet flexible framework for action that he believes will benefit others likewise "employed to help solve a problem for someone else." In The Seven Cs of Consulting, he lays it out in a way that should prove useful to beginners as well as the more experienced. Everything is oriented toward gaining control of a project from beginning to end while delivering consistent results that can be comparatively measured and continually advanced. Focusing on method, not people, the book spans the entire event from "meeting the client to closing the contract and saying goodbye." Its primary themes are grouped under alliteratively dubbed and clearly defined taglines like Clarify, Create, Change, and Continue. In the Client section, for example, it addresses orientation (when "how they make sense of the world" must be assessed and processed) through contract negotiation (which, hopefully, leaves everyone "genuinely happy"). Additionally, the Confirm section (for substantiating "that what was wanted has actually been delivered"), the Close section (for ensuring "that the change finishes with style and grace"), and the others all include step-by-step recommendations that can easily be adapted to different situations. --Howard Rothman


"It is a significant body of work and wide-ranging and detailed treatment.  I am also impressed with the way that is seeks to pull together a variety of different strands of theoretical thought into a coherenet model with practical application."- Mike Mister, Ernst & Young "I have been in consulting for many years and read many books, but this is the one I wish I read years before the others."- Pam North, Independent Consultant "This book is essential for anyone interested in consulting. It is jam packed with all the things I know but sometimes forget and a whole lot more besides."- Angela Barst, Phoenix Training "A very rich, diverse source of informative consultancy approached whose power lies in being grounded in everyday reality and spiced with humour and common sense."- Ray Taylor, Changing Landscapes "A companion that takes you by the hand and leads you in a simply way through the complexitities of consulting."- Doug Odgers, Fellow of the Institute of Professional Sales "I would recommend this book to any consultant starting in the business along with the most experienced consultant as a reference."- Edward M Kohl, BCM Consulting "Excellent navigation for the consultant's journey."- Michael Wright, Institute of Management Consultants "A fresh and challenging look at the nitty gritty of a difficult profession. Full of good ideas."- Bob Dixon, Consultant  

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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
Most Helpful Customer Reviews
13 of 14 people found the following review helpful
2.0 out of 5 stars Not a book for a practicing consultant 12 Mar 2001
By A Customer
As a practicing management consultant, I had high hopes for this book, both as reference/inspiration for myself and as a tool to help develop less experienced colleagues.
The book basically lists a number of tools and viewpoints for each of the suggested seven stages of the consultancy process. These tools and viewpoints are of standard, low level, management fair. However, the author's passion for 2x2 matrices and mnemonics makes the simple concepts he's trying to communicate really rather complex. I wouldn't recommend using many of his proposed models with customers!
The other disappointment with the book is that it tries to reduce consultancy down into a 7 stage process. It would be delightful if consultancy could be broken down into a nice linear sequence of events like this, but I have never seen it happen so in practice. In fact, there was almost no guidance on the practice of consultancy. I was left with the impression that the author had little experience of consultancy and this book was basically a flimsy theoretical model built around a fun title.
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2 of 2 people found the following review helpful
4.0 out of 5 stars Packed full of useful consulting tools 25 Feb 2000
Mick Cope provides a tome packed full of very useful consulting tools which can be used throughout the whole lifecycle of the consulting assignment. Although there perhaps too many tools for one person, every reader will find a handful of them useful. Different assignment throw up different challenges, so the book is worth going back to time and again. The author writes from a breadth of experience, but my only wish is that more of this useful experience was shared directly with the reader through case studies and consulting examples rather than non-consulting metaphors.
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5 of 6 people found the following review helpful
4.0 out of 5 stars Provides an excellent grounding in consulting 29 Aug 2001
Having been disappointed in many books on the subject of consulting, this one stands out in one key area - simplicity. Mick's approach to the subject using a simple to understand framework (7Cs), makes this an excellent book either to gain a start in the subject or to use as a refresher to those already in the business.
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