Bought these dishes as I was doing tapas for my partner's birthday and wanted something authentic to put the food in. They arrived quickly, however, 4 were smashed amongst the packaging. I immediately contacted the seller by email, via my amazon order, and within minutes had received an apology and advice that replacements would be posted out that day, and true to their word the replacements arrived a few days later and in time for when I needed them.
The dishes come with guidelines on how to prepare the dishes prior to use and they were just what I wanted. Would certainly recommend these dishes and the seller as their customer service was brilliant.