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IT Service Management: Version 2.1 (Paperback)

by Ivor Macfarlane (Author), Colin Rudd (Author)

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Product details

Paperback: 70 pages
Publisher: Stationery Office Books (12 Aug 2002)
Language English
ISBN-10: 0952470616
ISBN-13: 978-0952470618
Product Dimensions: 15 x 9 x 1 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 252,941 in Books (See Bestsellers in Books)

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Product Description

A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.

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