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IT Service Management (Paperback)

by Ivor Macfarlane (Author), Colin Rudd (Author)

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Product details

Paperback: 70 pages
Publisher: Stationery Office Books; 2Rev Ed edition (12 Aug 2002)
Language English
ISBN-10: 0952470640
ISBN-13: 978-0952470649
Product Dimensions: 15.7 x 9.4 x 1 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 887,026 in Books (See Bestsellers in Books)

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Product Description

Synopsis
A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.

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