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ITIL V3 Service Lifecycle Service Strategy (SS) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service ... on Your First Try Certification Study Guide [Paperback]

Ivanka Menken , Gerard Blokdijk


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Book Description

23 April 2009 1921644087 978-1921644085
Self-study ITIL® V3 Service Lifecycle Service Strategy (SS) Exam prep guide: all V3 processes, inputs & outputs; exam topics; insider secrets; explanations of all ITIL® V3 subjects; test tricks & tips; sample questions & exercises for first-try exam success.

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Amazon.com: 1.0 out of 5 stars  1 review
2 of 2 people found the following review helpful
1.0 out of 5 stars Author won't respond to email 2 Aug 2011
By Nancy - Published on Amazon.com
Format:Paperback|Verified Purchase
I sent the author an email with a question and never received a response. I also found wrong answers in the Service Transition study guide. I do NOT recommend these books.
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