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Itil V3 Service Lifecycle Service Strategy (ss) Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Lifecycle Service ... on Your First Try Certification Study Guide [Paperback]

Ivanka Menken (Author), Gerard Blokdijk (Author)

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Product details

Paperback: 120 pages
Publisher: Emereo Publishing (23 April 2009)
Language English
ISBN-10: 1921644087
ISBN-13: 978-1921644085
Product Dimensions: 22.9 x 15.2 x 0.7 cm
Amazon Bestsellers Rank: 586,421 in Books (See Top 100 in Books)

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More About the Authors

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Gerard Blokdijk

Ivanka Menken

Product Description

This self-study exam preparation guide for the ITIL V3 Service Lifecycle Service Strategy (SS) certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided.

Can you imagine valuing a book so much that you send the author a "Thank You" letter?

Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above.

This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Service Lifecycle Service Strategy (SS) exam on your FIRST try.

Done the ITIL V3 Service Lifecycle Service Strategy (SS) course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Service Lifecycle Service Strategy (SS) Exam.

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1 of 1 people found the following review helpful

Author won't respond to email 2 Aug 2011

By Nancy - Published on Amazon.com

Format:Paperback|Amazon Verified Purchase

I sent the author an email with a question and never received a response. I also found wrong answers in the Service Transition study guide. I do NOT recommend these books.

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