This is the first book I've bought on the subject of NLP.
I was a little sceptical that it could help, given that my job is telephone based selling (headhunting) but it really has had instant results.
I found it very easy to read in a few days. It covers the very basics of NLP but just enough to intrigue you. He very simply covers how people are auditory, visual and kinaesthetic - the next day I went to work I really 'listened' to candidates on the phone, and it is absolutely true, you can clearly see gateways into building good rapport over the phone, just by what someone says. I ascertained someone was a 'visual' and soon I was giving them 'clear pictures' of what was on offer to them. (Buy it and this will make sense!)
Fascinating, and I intend to buy more books on the subject. Highly recommended. I have no doubt it will double my sales success.