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Security Management (ITIL): Part 14 (IT Infrastructure Library)

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Security Management (ITIL): Part 14 (IT Infrastructure Library) [Paperback]

Central Computer & Telecommunications Agency (Author), Jacques A. Cazemier (Editor)

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Product details

Paperback: 124 pages
Publisher: TSO (Mar 2000)
Language English
ISBN-10: 011330014X
ISBN-13: 978-0113300143
Product Dimensions: 29.4 x 21 x 0.2 cm
Amazon Bestsellers Rank: 726,107 in Books (See Top 100 in Books)

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Synopsis

Information is one of the most important assets for businesses. Without it only a few processes are able to perform as intended. The sharing of information with other organizations, which enables quick and automated processing, increases that importance. For information technology (IT), information is the core of its existence. Anything that threatens information or the processing thereof, will directly endanger the results of the organization. Whether it concerns the accuracy or timeliness of the information, the availability of processing functions or confidentially, threats that form risks have to be encountered by security. The text provides a foundation for the management of the IT infrastructure and builds on that basis. The Text also explores how to organize and maintain the management of security of the IT infrastructure, from the IT manager's point of view.

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Amazon.com: 3.5 out of 5 stars (2 customer reviews)

12 of 12 people found the following review helpful:

3.0 out of 5 stars Needed for ITIL implementation & exams, 1 July 2004

By Mike Tarrani "www.tarrani.com" - Published on Amazon.com

This review is from: Security Management (ITIL): Part 14 (IT Infrastructure Library) (Paperback)

This is a necessary resource for either implementing the ITIL, or for anyone who is preparing for the certification exam. The focus of this guide is on the infrastructure and operational aspects of IT, and how security relates to service support and service delivery.

Note that this guide does not provide guidance for an enterprise-wide security posture, nor does it cover security from the security officer's perspective. However, the guidance provided needs to be integrated into an overall security program, and associated policies and procedures. Another fact worth noting is this book is circa 1999. Given the general nature of the material, though, this does not diminish the value of the content.

Key ITIL areas that the material in this book does address include: problem management (from the ITIL Service Support process areas), and business continuity planning, financial management, and service level management (from the ITIL Service Delivery process areas).

While this book's main value is to organizations implementing ITIL, or individuals pursuing certification, there is one aspect that does stand out - the way security is linked to service level agreements is an outstanding approach that is often overlooked outside of ITIL shops, and is a practice that should be incorporated in SLAs and included in service level management plans.

4.0 out of 5 stars Still an excellent choice for any CISO and security practitioner, 26 Sep 2007

By Philip Agcaoili - Published on Amazon.com

This review is from: Security Management (ITIL): Part 14 (IT Infrastructure Library) (Paperback)

This book has withstood the test of time with respect to the way security affects service level agreements and why security needs to be incorporated into service level management plans and service support for all Fortune 1000 companies.

ITIL security guidance should be an adjunct component used with an overall security program and information security framework such as ISO 27001 and 27002 or COBIT.

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