Most helpful critical review
on 9 February 2014
Coat arrived promptly and although padding appears sparse in places decided to keep as daughter loved the colour & it was a good fit. After 3 weeks the seam in the hood came apart so I contacted the seller to complain & a replacement was sent. Good service here. Unfortunately after a month the zip on the second coat broke completely & could not be fixed. After contact with the seller again, I was told that I did not qualify for replacement & that I should expect general wear & tear during " hard use " . My gentle 9 year old daughter wearing the coat for approx 30 days hardly constitutes hard use! I have coats from a very well known supermarket which have lasted 2 winters & are still good enough for younger sister to wear next year. If in doubt don't buy this coat.