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Does it need roles to be replaced, or are those included in the two year warranty. Do I need to register for the warranty? 5 Jan 2014
The roller will need to be replaced when worn, this is normal wear and tear and will not be covered by the warranty. If the product is faulty just contact the seller, no need to register.
i think that this model is a first generation design which is good. it seems that newer models are even more effective. thats my thoughts anyway.
What do you do when it doesn't work has been used a couple of times and it was ordered on 8 th June last year so nearly a year old. guarantee 2. Yrs? 8 days ago
Get in touch with Amazon,they will exchange it with no troubleb
I was interested in the answer to this too and found this fab review from www.londonbeautyqueen.com the express pedi was the original design, velvet is the new product: The new design features an ergonomic handle that is much lighter and more comfortable to use, especially when it takes around five minutes to fully buff each foot. The file is a lot more abrasive than the original (which is smooth to the touch,) ensuring it's even more effective at buffing away dry and dead skin from the foot's surface. However, it's still comfortable to use and extremely hard to buff away too much skin - something that is as bad as having too much. The main point of difference for me is that there's a gap between the file and the pedi machine, ensuring the skin that's removed is free to fall directly onto a towel or into the loo (I file my feet over the toilet bowl so there's no mess!) Unlike the previous version, which had a tendency to get a little jammed up with flaky skin, this ensures the device is clean and free from residue.
Hi Karen. It's only electrical by way of two AA batteries .Don't be put off by that we find it does the job fine.
Yes it removes hard skin from all areas of the foot.Just don't try to do very thick skin in one go.