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"...this book is a breath of fresh air, providing practical guidance on incorporating techniques and approaches to the development cycle." – Usability Consultant
Product Description
- Extending the scenario method beyond interface design, this important book shows developers how to design more effective systems by soliciting, analyzing, and elaborating stories from end–users
- Contributions from leading industry consultants and opinion–makers present a range of scenario techniques, from the light, sketchy, and agile to the careful and systematic
- Includes real–world case studies from Philips, DaimlerChrysler, and Nokia, and covers systems ranging from custom software to embedded hardware–software systems
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1 review
7 of 7 people found the following review helpful
Good view of being customer focused in different industries
16 Jun 2008
Format:Paperback|Amazon Verified Purchase
This book covers lots of different ways that Scenarios and User Stories have been applied in multiple industries. I'm a fan of the methodology and so appreciated all of the different viewpoints. The book does suffer from being written from multiple authors with different agendas, and you may not find something of value in all of the chapters. However, I found it useful to see the different techniques and case studies and recommend it if you are looking for ways to become more customer focused.
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