I ordered a 4 Gb Sandisk Flash memory card from Stamford Components, through no fault of their own the card failed to arrived within the given delivery time frame. When I contacted them they were very apologetic about the problem and delay. They offered a full refund or an alternative card as the SanDisk was out of stock. This was the option I went for, the new card was despatched to my address and arrived within the allotted time span for delivery. Through out all this Stamford Components kept in touch via e-mails and could not be more helpful. The best is yet to come, approximately ten days after the replacement arrived the original as despatched by Stamford arrived. As neither had been opened or used I contacted Stamford an explained what had happened, said to them I would prefer to keep the SanDisk card, so I promptly returned the replacement they had sent (honesty is the best policy). I cannot fault this company or their commitment to customer care and I certainly would have no hesitation in reccomending them to friends and family. The SanDisk card was for a Canon EOS350D Digital SLR and works well and is all they said it would be.Great No Problems what so ever.