I was looking for a phone with a decent size screen but didn't want to be tied to i-tunes etc. For me the aim was to get a phone that could cope well with mp3 music files and be able to show watchable video clips, this phone certainly does that and more. mine came with a 2GB micro SD but can take an 8GB card. The video camera is not bad, its the normal 3GP 15 frames a second and will play back from both phone or ext. card memory. you can playback downloaded youtube clips in the much better quality MP4 but only from the phone memory - the card can't handle it fast enough, so a bit of a limitation there.
MP3's playback well and sound quality is very good and doesn't need to be full volume as did my LG.
I like the menu and navigation layout, its sensible.
The touchscreen is not so responsive for sliding along lists with your thumb and often selects an item instead of scrolling it along. I now use the volume control which very cleverly doubles as a scroll up and down control in your listings etc. its much better.
The telephone part errr works.
The text part is something I use very little -55yr old! I like it though because it has a keyboard on widescreen which for me is much faster than all that pressing one button 3 times mallarky, just for one letter!
If you're a younster reading this you may find it a pain to use a touchscreen for texting as its not so sensitive/responsive or sure as your button phone on 'multipress' mode.
Mine is on TescoPAYG and I bought it there too, I got a silicoln skin with a screen protector from flash superstore here on Amazon great value came fast oh and an adapter lead so that I can use my ear buds instead of the totally naff things that come with the Tocco. Sorry its a long review but a phone takes a bit more explaining, hope this helps.
Later edit; forgot to say it has to have its computer software from the disc installed in your pc before it will conect and recognise your tocco, so you can't just plug and play on any computer but the software works well and converts supported files so the tocco can handle it. One quirk I found was that the tocco had to be on its 1st 'opening' screen to be recognised by its software on XP. Don't know about Mac.