The product was received ahead of promised Delivery and securely packaged. on unpacking I found it was originally intended for the Australian market as it was packed with an Australian pattern USB charger however the supplier had put a UK charger in with the package and the phone is as I would have got from a dealer on the high street but substantially cheaper. Also a universal adaptor is only about £1.50p and the usb adaptor works fine with this. The phone is superb both in operation as a phone and the graphics are amazing, the phone switches automatically from Wi Fi to 3G as required. It feels solid and robust, I would definitely recommend this phone.