It is a shame that Samsung does not invest more time in testing their products before they sell them. Well, to be fair it is not just Samsung. Now a days almost none of them do. This bluray PVR ticks almost all the boxes. I love all that it does. I also love the design. The smart hub is also great, but could have more TV on demand. Could also do with more free stuff, movies etc. It is also a shame that it doesn't remember where we were left when watching a recorded programme or a movie. We have to start all over again, although it's not that important. Important is, that for a week now I am having serious problems with the time shift function. It does not work properly at all. When I pause live TV and go back to watch, the picture is in slow motion, then fast motion, then no sound, then with sound but no movement, then all pixelated, etc. A nightmare. I have already lost the chance of watching 5 programmes this week because of that. Also, every time I switch off the unit it loses connection with the USB driver, which is a pain really. I called Samsung twice and they were great in terms of trying to help. They were really kind and patient but they didn't know what the problem is or how to fix it. They were aware of other people having problems with the USB. I don't know. They also tried to help me reset the bluray over the phone, to find out that that specific function, which they say it is the stop button at the font of the player, is not working either. So I can't reset the unit, and that is not good either. Amazon was excellent as always in dealing with it, but I'm not allowed a replacement until they find out what is wrong with this players. Wich maybe, it's a good thing. They will give me a full refund, and that is great from Amazon, but what a shame.