The bag itself is a delight. Lightweight and strong, it can easily deal with my many and often travel needs. However the supplier did not meet my needs, nor did they bother to reply to my question about timing.
I ordered the luggage to replace a broken item with express delivery of 1-2 days thinking that would be fine before I went on holiday, but the bag did not come until 5 days later. When asked about this they did not reply. I am therefore left with a sense of a good bag, but very disappointed with the promise of delivery.
Did they pocket the money for the extra fast delivery or just bungle it?
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