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Review
'The text is lively and well illustrated with relevant figures and tables. Very interesting, informative and exploratory, it manages to balance the strictly technical and the non-technical with a welcome sense of humour and a refreshing degree of caring sensitivity to human rights and behaviour. Another Ashgate book which opens doors for new solutions to old and new safety problems.' ----- The RoSPA Occupational Safety & Health Journal, May 2008
Product Description
Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance.While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector." Safety at the Sharp End" is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes.
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First Sentence
When things go wrong in high-risk organisations, the consequences can result in damage to humans, equipment and the environment. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
When things go wrong in high-risk organisations, the consequences can result in damage to humans, equipment and the environment. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
12 of 13 people found the following review helpful
Format:Paperback
Books which try to "bridge the gap between theory and practice" are rarely successful - but this is very much the exception. I have worked in this field for 15 years and was prepared to be highly critical but not at all - there is a huge resource of practical examples underpinned by solid theoretical grounding. Managers with an interest in safety can gain insight as can academics looking for ways to teach safety issues in a more vibrant, engaging way. Students can learn what safety and risk is all about. Superb!
6 of 7 people found the following review helpful
Format:Paperback
This not only tells you where you will go wrong but gives you ideas on how to error proof so that you can prevent things going wrong.
Format:Paperback|Amazon Verified Purchase
This is a well written book that introduces the issues / idea of 'Human Factors' into errors across a number of areas including, surgical safety, the nuclear industry and aviation. It puts forward seven main catagories and divides these into a number of non-technical skills. For example, situation awareness is identified as a category and sub-divided into three elements which include, gathering information, interpreting information and anticipating future states. Each of these elements are then discussed in a chapter illustrating each with examples from various contexts. I was looking at this book from a surgical perspective and use it as a source for both post and pre-registration Operating Department Practitioner and nursing students. It raises interesting relevant points but where comparing avaition to health for example whilst dealing with 'human factors' it seems not to give enough creedance to being human from a caring perspective. It discusses the idea and advocates that health care practitioners should wear 'do not disturb' tabbards when carrying out complex and potentially dangerous tasks such as medicine rounds, comparing this to the pre-flight checks that go on in the aircraft cockpit. Fine but does not take into account the cockpit is isolated from the passengers but the medicine round is not isolated from the other patients and their requirements.
I think that it is a useful text and gives students quite a lot to think about in relation to their practice.
I think that it is a useful text and gives students quite a lot to think about in relation to their practice.
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Most Recent Customer Reviews
Getting techical about non-technical skills
Following the introduction, the book is structured around chapters on 7 'non-technical' (i.e. human factors related) skills. Read more
Published 3 months ago by Mr. Andrew Evans
Its a good overview
A good book for those interested in Human Factors with a number of good examples of incidents, as it say its a non technical guide
Published 14 months ago by Shane C
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