I looked for ages for a toaster oven after moving to Britain, and last year found this one (after buying a "table-top oven" and discovering that it wasn't the same thing under a different name). I've used it at least once a day (sometimes 2 or 3 times a day) for 16 months now, and won't be without it. Toasts well, can bake small items like cookies, economical to run...I love it! Would give it 5 stars, but...am on here because, earlier today, mine died (yes, tried replacing the fuse, but no luck). For that, I'm deducting a star as I'd have thought it would last longer than it did (though, as I said, I used mine constantly). Despite the first one dying, I'm ordering another. The price is good, the size is good, the functionality is great. I'm allergic to wheat, and so the breads I buy/make aren't standard size loaves, which means a regular toaster isn't always great (not only because the slices can be too short, but also because I usually have to slice them by hand, so the thicknesses can vary a bit). Plus, I find that wheat-/gluten-free bread toasts better when done for slightly longer on a lower setting than "toast", and that kind of fine-tuning is possible only with a gadget like this. Why the toaster oven isn't more popular in Britain I'll never know, but happily there's a source for them online!
Oh -- some of the reviews mention that it gets hot to the touch. Yes, it does. It's a toaster...it's never damaged the counter it sits on, though, nor has it harmed anything sitting beside it, and cools quickly. So don't let that description of it persuade you not to get a toaster oven.