We offer a FREE delivery to mainland England, sorry no Scottish Highland or Offshore service available. We operate a NO QUIBBBLE returns service, in the unlikely event you are not satisfied we will arrange to collect the order FREE OF CHARGE. Our delivery service includes an email confirming the exact delivery day with an AM or PM estimate. Our driver will ring 30mins before on the day of delivery. 2 BUY BRITISH - This product is manufactured by Strictly Beds & Bunks Ltd in ENGLAND, we are the manufacturer and deal direct to you to save money. This product is made using the finest Scandinavian NATURAL PINE. This timber is sourced from sustainable forests. - BUY BRITISH 3 RANGE NAME: Celeste Loft Pine Bed ®. This is a heavy duty bed, designed for adults. We only use solid 19mm pine base slats. The side rail is 19mm thick with a 30mmBase slat support rail, this is screwed on not glued as with a cheaper import bed. The base has a strong centre rail supported by metal brackets. The corner posts are 60mm thick, nice and chunky. The ladder is a hook over type, has 50mm thick steps, can also be moved to the left or right of the bed, complete with "easy on the feet steps" The product is sold for easy home assembly.