Just saying the name "Cuba" can evoke either hosannas of appreciation or violent gnashing of teeth, depending on who's doing the talking and the listening. I can't think of another destination with such divided opinion, because of the baggage that people have carried for the subject since 1958. This book tends to fall in the first camp, and, in doing so, misses informing the reader of the very legitimate issues that so disturb the second camp.
I have just returned from Cuba where I had a chance to use the book on the ground in Havana. It does a good job of laying out the city and describing its many interesting sites and locales. From the descriptions I read before the trip, I had expectations of a charming Caribbean metropolis resurgent after years of dormancy. While there is that side of Havana in certain small selected areas, the book pretty much ignores the very real widespread poverty, neglect, and crumbling infrastructure edging into outright collapse that is rampant throughout the city. Aggressive sidewalk begging (direct and indirect) are to be found in every plaza and neighborhood where tourists might be sightseeing, evidence of deep poverty throughout the capital. People beg not just for money but for things as simple as food, soap or even ballpoint pens. This is not Haiti to be sure, but it is clearly poorer than most other Latin countries. A completely honest travel guide to Havana would prepare the visitor for this experience, and provide useful advice for dealing with it.
Similarly, the physical collapse of the city over the past half century still outweighs by orders of magnitude the targeted renovations that have taken place in selected areas such as Havana Vieja.
Perhaps most important, the tourist needs to know that s/he is the expected source of Cuba's rehabilitation in the coming years. The country spent 30 years as a dependency of the Soviet Union, and now depends on Venezuela to keep it above water. But half a century of the socialist experiment has led to economic decline rather than to development. So the new plan is for Cuba to once again become a tourist playground for the developed world - Europe, Canada, some of the Latin American countries, and, eventually the US. The early signs are already there, the goal being to shift Cuban dependency to relatively wealthy foreigners, either by selling them tourist services (sometimes greatly overpriced), or, given the underground economy, seeking handouts and even bribes for helpful individuals and organizations. All this we experienced firsthand in our visit to Cuba, but little of it more than alluded to in the Rough Guide to Havana. A truly helpful guide would address these issues honestly, to prepare the tourist.
I can offer a concrete example from the book. On page 161, there is a recommendation for a guayabera shop, Guayabera Habanera, near Plaza de Armas. The book says, "The place to come for an authentic guayabera." (the classic 4 pocket Cuban shirt) I wanted one of these shirts and made a special trip to the shop but found its products of poor quality, over-priced (even by American standards), many of them actually imported from China. The book was published only 2 years ago, so either the original recommendation was baseless, or the shop has progressed to tourist trap standards in just 24 months.
Also, while relatively few Americans visit Cuba, their numbers are now growing and the book should reflect that fact in at least one respect: use of American money. The book does point out the 10% fee charged to exchange US dollars, but it should go one step further and strongly urge Americans to travel with either Canadian dollars or euros in order to avoid that fee. The costs really add up when you pay a fee of that amount. We visited with Canadian dollars and that helped us to keep the costs manageable when faced with some unexpected expenses.
So to conclude, this is a good, useful book as far as it goes, but could better prepare travelers for current and evolving conditions in its next edition.