Robert W. Lucas

Books by Robert W. Lucas (See all books)



The Big Book of Flip Charts: A Comprehensive Guide for Presenters, Trainers and Facilitators (Big Book Series)
The Big Book of Flip Charts: A Comprehensive Guide for Presenters, Trainers and Facilitators (Big Book Series)
Paperback: £11.39 Kindle Edition: £10.25
1 Sep 1999
3.8 out of 5 stars   (4)
Training Workshop Essentials: Designing, Developing, and Delivering Learning Events That Get Results
Training Workshop Essentials: Designing, Developing, and Delivering Learning Events That Get Results
Paperback: £29.74 Kindle Edition: £22.30
5 Jun 2009
Creative Learning: Activities and Games That Really Engage People (Essential Tools Resource)
Creative Learning: Activities and Games That Really Engage People (Essential Tools Resource)
Paperback: £26.34
12 Jun 2007
Customer Service: Building Successful Skills for the Twenty-First Century
Customer Service: Building Successful Skills for the Twenty-First Century
1 Jun 2004
Customer Service: Skills and Concepts for Success
Customer Service: Skills and Concepts for Success
1 Nov 2000
Energize Your Training: Creative Techniques to Engage Learners
Energize Your Training: Creative Techniques to Engage Learners
Paperback: £25.18
15 Jun 2010
Customer Service Skills for Success
Customer Service Skills for Success
Paperback: £27.99 Kindle Edition: £19.94
1 Mar 2009
The Creative Training Idea Book
The Creative Training Idea Book
Paperback: £24.86
30 Sep 2006
5.0 out of 5 stars   (1)
People Strategies for Trainers: 161 Tips and Techniques for Dealing with Difficult Classroom Situations
People Strategies for Trainers: 161 Tips and Techniques for Dealing with Difficult Classroom Situations
1 Jun 2005
Coaching Skills: A Guide for Supervisors (Business Skills Express Series)
Coaching Skills: A Guide for Supervisors (Business Skills Express Series)
Paperback: £6.29
1 Jun 1994
Effective Interpersonal Relationships (Business Skills Express Series)
Effective Interpersonal Relationships (Business Skills Express Series)
1 May 1994
Please Every Customer: Delivering Stellar Customer Service Across Cultures
Please Every Customer: Delivering Stellar Customer Service Across Cultures
Paperback: £12.74
1 July 2011

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