I ordered this for my 3yr old son as he is Roary mad. When it arrived it was packed as you would find in the shops encased in plastic. We opened it and found that the playback from the buttons was very poor quality - you could barely make out the words being said (it sounded like it was said in slow mo but under water). We thought the batteries may have been running very low so took it to a watch repairer to have them replaced (3 tiny cell batteries at a cost of £10+ bearing in mind the watch only cost about £4). This however did not solve the problem and it still makes an awful noise. Very very disappointed, the watch looks great and was suitable for his age(a rarity)- obviously you get what you pay for!