I knew I'd like this book when I read the first paragraph - "It is our belief that you can never understand other cultures. Those who are married know that it is impossible ever completely to understand even people of your own culture". And that, pretty much, is the theme of the book. That said, the authors use seven dimensions of culture to help us understand how and why people might think in different ways. This I found enlightening and even entertaining, though spending nearly 150 pages examining these dimensions is perhaps overcooking it a little. The book certainly does give you a different perspective, a new way of thinking about diversity, but it doesn't provide any easy answers. There are no miracle formulae or quick fixes to managing diversity. The conclusion is more to be open, and stay in a positive frame of mind. Take time to consider different people's needs and priorities from different angles. Inspirational stuff, if a little stodgy in parts.