I am amazed at how much information Richard Bolstad has packed into barely 200 pages. This is the most widely researched and referenced NLP book I have read; and it is extremely well written too. With a relaxed, readable style, Dr Bolstad gives superb coverage of the main tools in NLP, linking them to other psycho-therapeutic approaches, and providing some really useful case studies of the techniques in practice. In the second part of the book he presents his RESOLVE framework for working with NLP - simple but effective. This is not a "how to book" (other books will give you step-by-step instructions for NLP techniques) so a good working knowledge of NLP will help you get the most from this book, but for the experienced NLPer, or someone from a background in other psychological approaches, this is a must read. I can't put into words how much I enjoyed this book. Well written, fantastically researched, and incredibly practical, this jumps straight into my top 3 NLP books. If you work with NLP, get this book!.