One for All Sky100 remote control - order processed very quickly, item arrived within 48 hours. Gave some feedback immediately as some of the buttons do not operate at all. Sky button, volume button, on/off button. Item is correctly aligned to the TV/video (Sony Bravia). Have not heard anything at all from either Amazon or the product manufacturer. As I said, very poor quality. It is not possible to submit this review without giving at least one star.