I received the product just today.
I have a short, straight hair and no matter what product I have used, I couldn't give any shape to my hair, whatsoever... until this twin barrel tong.
In the tutorial videos, it is suggested to use sprays but I hate to use any chemicals on my hair. I didn't expect this much potential from the product but this is great. I washed my hair, dried it and then give this product a go. Its been more than 8 hours and my hair still in shape and looks great, even though I have't use any chemicals.
Heat options are easy to change before usage and not so easy when giving shape to the hair, so the temperature wouldn't be changed by mistake. Also the product heats up as quick as it cools down after switched off.
Though the gloves that comes with the product does not effect the felt of the heat of the barrels that much and there is still a danger of burning the hand, so still must be careful while using.
I think this product is great and a must have. Even works for short hair and looks completely natural.