The Rational Guide to Microsoft Office Business Scorecard Manager 2005 clearly and comprehensively describes how to apply the power of BSM to your performance management strategy. This book covers all the basics of performance management theory, BSM installation, deployment, and management. Key concepts are discussed in depth, including BSM Builder, Elements, KPIs, Scorecards, Report Views, and more. Advanced topics include collaboration with Windows SharePoint Services, security, scoring, and customization using MDX (Multi-Dimensional eXpressions). The authors have included a book-length case study that illustrates how these concepts work in practice. Technical Accuracy is assured by Ian Tien, Program Manager, Office Business Applications, Microsoft Corporation.