I bought this for my 11yr old daughter as her first adult bike for nipping to the park, shops, school etc. It went together easily, looked ok, rode well (gears fine, fairly comfy, sturdy, good steering etc) and seemed great for the first couple of weeks - overall initially we were both very pleased with the purchase. However, yesterday she had a fairly nasty accident on it when the bike suddenly started creaking whilst she was riding it then stopped altogether - a passing policevan actually stopped to see if she was ok! Thankfully no broken bones but the bike clunks, clicks, won't pedal is now unrideable - not surprisingly it's being returned to Amazon!! I've always had good service from Amazon but am not impressed at the quality of this item, the attitude about its return, how long it will take to get a refund or the fact I've now got to take it apart and repackage it before they'll accept it back. Anyone got a big cardboard box? .... one more thing, it's a pretty heavy frame - be to expected from a low-cost bike I know but if you're only small you might have difficulty with it!