Prompt and efficient delivery by courier with a 1 hour delivery slot, details of which I received by e-mail (and they were dead in the middle of the hour !)
Communication throughout from Normans was first class.
The guitar is very nice. Not had chance to play it much but I tuned it and it is quickly settling down to correct tuning, obviously the nylon strings will have to stretch a bit before they stabalise and keep to tuning.
The guitar is a nice traditional design and is darker than a lot I have seen which I like.
The instrument seems well made and has a gloss surface finish.
The tone is bright at the high end and rich in the base and gives an all-round pleasant sound.
The string height (action) is lowish but not too low so no 'buzzing' problems. Probably ideal for a beginner.
I have come back to the guitar after many years and I feel sure this instrument will inspire me to practice !!
I'm no guitar expert but my humble opinion is that the overall quality of this guitar is WAY better than the bargain price I paid.
Bought a padded bag and a capo from Amazon to complete the outfit,
All I need to do now is grow my right hand finger nails then its - Watch out Segovia !!
Hope this review helps you make a descision.