The radio is fine. The sound is fine for the price. Not perfect, but I'm not sure what those who are complaining expect for under £40. I also think the presets are easy to do (and I'm a technophobe and slow with following instructions), so am not sure what people have found that is so complicated about setting them.
Why 2 stars you ask?
Well.... the batteries literally last a week to 2 weeks tops... and we only have the radio on in the bathroom when we are showering, so it hardly gets hammered usage-wise. As it takes 6 batteries at a time this is proving both irritating and expensive. If you have somewhere to plug it into the mains it's a cheap and cheerful option. If you haven't, then avoid this like the plague.
As I explained earlier, I'm a bit of a Luddite when it comes to technology, and so don't understand why DAB radios seem to eat batteries up so quickly, or why nothing has been done to fix this problem.
EDITED TO ADD: The reason the batteries lasted so short a time was that I was using zinc instead of alkaline batteries. Alkaline ones definitely last longer, but even so need changing every 3 weeks (sooner if the usage is more than occasional).I thought I'd add this incase anyone else made the same mistake I did and used zinc ones. :-)