There was a part missing from the first package received, but the seller promptly sent out a complete replacement latch - which arrived in the post two days after contacting them about the problem. The latches needed a little "fettling" (with a 1KG hammer!) as the mounting plates of both were fairly heavily distorted around the handle area. The "keep" catch that arrived with the second latch also needed a little filing to widen the slot for the bar to drop into it correctly. The latch survived my attentions with the hammer - so should give many years of service. Even allowing for the slight "adjustments" required, this latch is excellent value at the price, given that all screws and P&P is included.