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Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series)
 
 
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Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) [Hardcover]

Joseph M. Juran , A. Blanton Godfrey
5.0 out of 5 stars  See all reviews (1 customer review)
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Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) + Introduction to Quality Control + Quality Management Essentials
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Product details

  • Hardcover: 1872 pages
  • Publisher: McGraw-Hill Professional; 5 edition (1 Sep 2000)
  • Language English
  • ISBN-10: 0071165398
  • ISBN-13: 978-0071165396
  • Product Dimensions: 24.9 x 19 x 6.4 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 473,861 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

Review

Buyer's Guide Best-selling industrial engineering books By Monica Elliot Considered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more. (IEEE )

Review

Buyer's Guide Best-selling industrial engineering books By Monica Elliot Considered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more. IEEE 20001201

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Most Helpful Customer Reviews
9 of 10 people found the following review helpful
By A Customer
Format:Hardcover
Juran's Quality Handbook is THE classic text on quality management. The book has constantly been updated over the years and this latest edition covers all the latest trends in the world of quality and general management.

This text is the only book any manager or quality practitioner will ever need. It covers general management issues as well as its main thrust of quality improvement based around Juran's quality trilogy model.

Where many management books leave the reader dangling by giving plenty of theoretical advice without any tools to go and use, Juran's book takes you the full journey covering all the tools you could ever need to analyse problems and most importantly develop solutions.

Much of Juran's advice has remained the same since the 1950's when the Japanese so successfully took his teaching to heart and whilst many companies would do well to follow this 50 year old advice, Juran also covers such new and exciting subjects as 6 sigma which Jack Welch claims has transformed GE and saved them huge sums of money.

This book is massive, covers every aspect of quality engineering and management and is highly recommended.

A classic in the true sense of the word, this book and its author changed the world and it appears he isn't finished yet!

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Amazon.com:  16 reviews
35 of 35 people found the following review helpful
QA bible for quality engineers 13 Feb 2008
By Michael R. Chernick - Published on Amazon.com
Format:Hardcover
For decades Joseph Juran has been a famous name in the quality movement. He formed his own institute for quality and has for many years edited an extensive volume on methods for improving quality in manufacturing processes. This Quality Handbook, now in its fifth edition has long been the basic reference for quality engineers and statistician alike. To honor Juran, the fifth edition is titled Juran's Quality Handbook. The volume is now over 900 pages and consists of 48 chapters and 5 appendices. There are 53 authors including Juran himself and his colleague and co-editor Blanton Godfrey. Many other well-known persons have contributed. It includes a chapter on government services by Vice President Al Gore. Prominent statisticians who have contributed include Don Marquardt, Stu Hunter, Bill Meeker, Luis Escobar, Gerry Hahn, Ed Schilling, Ed Dudewicz and Necip Doganaksoy.
As a statistician, I particularly like having a wealth of practical statistical information and tables in one source. Dudewicz provides the introductory statistical material necessary to understand the four other statistical chapters that follow it (SPC by Wadsworth, Acceptance Sampling by Schilling, Design and Analysis of Experiments by Hunter and Reliability Concepts and Data Analysis by Meeker, Escobar, Doganaksoy and Hahn). These are all distinguished authors who are excellent writers and several have written whole text books on these subjects. This edition is up-to-date with the latest advances in quality techniques. Statistical advances in robust design (Taguchi methods), bootstrap methods, process control and capability are all included. Juran and Deming had major practical impact on the quality movement because they both emphasized the need for proper process management. This can be seen in many of the non-statistical chapters that deal with successful management techniques such as six sigma.

This edition is even better than the previous editions and is indeed worthy of the title of bible. Despite the high cost this book is prominent on my bookshelf. I recommend it to anyone heavily involved in product reliability, even if they own copies of previous editions!
11 of 12 people found the following review helpful
Really grows on you 26 Aug 2003
By A Customer - Published on Amazon.com
Format:Hardcover
Initially I was quite disappointed with this book. The biggest book I have on my shelf, it seemed to me to have a lot of pages of dubious value in it. The sections on Quality And Society, Quality In Developing Countries, Quality in Central And Eastern Europe and several other chapters seemed (and still seem) to be of limited value to most people. However, as I began to use the book as a reference I began to realize the worth of the rest of the material. It seems to contain a wealth of information on all sorts of topics, from the tools (SPC, DOE) to Strategic Deployment etc. Overall, definitely worth a place on your shelf.
7 of 8 people found the following review helpful
Excellent reference..........Not a best choice for "just preparing for a certification exam" 24 Feb 2006
By S. Raju - Published on Amazon.com
Format:Hardcover
Excellent reference..........Oh man the language and the content rocks. You need to read other books to appreciate this book more.

Quality pro's..........you need to have one of this for sure.

Warning: Not a best choice for "just preparing for a certification exam". It is too much of content for a "small goal of exam". Primer seems to do a good job
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