Had this posted to France (postage horrendous and I think unjustified) as I can't buy here.
I have always suffered with a stiff neck but after having an accident in the garden where I fell on my back this caused even further problems so I thought this pillow might ease things
However, I would not recommend this pillow for anyone who sleeps on their stomach and even with sleeping on my side I still found it increased rather than reduced my neck pain. I think the problem is that instead of a 'bump' which traditional neck pillows have, this one has a sort of ledge with a slight cut out to accommodate the shoulder and even though my head eventually settled down into the memory foam, the bit that is supposed to support the neck went with it so did not provide the support needed! It is also VERY hard until it warms up.
I persevered for about 2 weeks but then gave up as my neck was so stiff in the mornings it was making my neck problem worse not better.
I did consider sending it back but did not want to pay additional postage costs on top of the considerable cost already paid.