The Design of Everyday Things
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Even the smartest among us can feel inept as we fail to figure our which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this fascinating, ingeniouseven liberatingbook, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The book presents examples aplentyamong them, the VCR, computer, and office telephone, all models of how not to design for people. But good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. But the designer must care. The author is a world-famous psychologist and pioneer in the application of cognitive science. His aim is to raise the consciousness of both consumers and designers to the delights of products that are easy to use and understand.
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First Sentence
"You would need an engineering degree from MIT to work this," someone once told me, shaking his head in puzzlement over his brand new digital watch. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
"You would need an engineering degree from MIT to work this," someone once told me, shaking his head in puzzlement over his brand new digital watch. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
12 of 12 people found the following review helpful:
5.0 out of 5 stars
A classic.,
By A Customer
This review is from: The Psychology of Everyday Things (Hardcover)
Same book as the paperback "The Design of Everyday Things". Just as good a book under either title. (You'll find more reviews of it under the other title.)
26 of 27 people found the following review helpful:
4.0 out of 5 stars
Very good, but dated,
By
This review is from: The Design of Everyday Things (Paperback)
It's an exceptional book, so why have I given it only 4 stars?
Certainly not the books fault, but this book does tend to get recommended to students as the definitive book for software interface design. The book is quite dated, being just a renamed reprint of 1989 book "The Psychology of Everyday Things", identical content, except with a new foreword. The insight into the flawed design of everyday objects is amazing, but could have been so much better if instead of just updating the foreword new chapters were added dealing with modern issues (computers, satellite tv, mobile phones, etc). Reading this book will still make high tech designers better, but don't expect it to be as relevant to you as it was to your lecturer who read it 17 years ago.
9 of 9 people found the following review helpful:
4.0 out of 5 stars
Design made easy.,
By A Customer
This review is from: The Design of Everyday Things (Paperback)
You read this book and then you think aha! - thats why I have trouble with my door/kettle/car. Norman manages to inform the reader with interesting examples, backed up by years of research. One of the easiest ways to sell good design and usability is by showing people what happens if you don't invest enough time and resources. This book provides ample ammunition to any designers who are confronted with clients who require educating, as well as a design solution. Why not 5 stars? - well, the book could be longer.
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