I have often sung the praises of Otterbox cases for electronic items. I would do so again for this item, but unfortunately, this time, I can't!!
We ordered this for the Kindle Fire HD 7" for my autistic son, to ensure that he would not break it by accidentally dropping it. On arrival, it was obvious it did not fit, but we attempted to fit it anyway - just to make sure. When we looked at the packaging, it appears that the manufacturer has placed a new sizing sticker over the original. On peeling back the sticker that states this is for HD 7", we found that the original sticker states that the item is for the Kindle Fire HDX - the new Amazon tablet. Needless to say, I am extremely unhappy that the manufacturer has done this, as the two tablets are not the same!! Otterbox - sort yourselves out!
Update on 3rd December:
I do not believe that a product review is a place to comment on Amazon's performance. However, I would say top marks to Amazon in this case. They spotted my dis-satisfaction and contacted me directly to try to organise a return (I had already put this in motion). Then, they have made a small gesture to say sorry for the problem, when it was not of their making.
The only remaining problem is the continuing mis-description on this item, which I was assured had been changed. It is not changed yet - it still says that it does NOT fit Kindle Fire HDX, but is for all-new Kindle Fire 7". This should be the other way round. If this gets changed, this review is no longer relevant and I can take it off the site. Until then - know what you are buying!!!