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A Project Guide to UX Design: For User Experience Designers in the Field or in the Making (Voices That Matter) [Paperback]

Russ Unger , Carolyn Chandler
5.0 out of 5 stars  See all reviews (2 customer reviews)
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Price: £20.79 & FREE Delivery in the UK. Details
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Book Description

9 Mar 2012 Voices That Matter
User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to:
  • Recognize the various roles in UX design, identify stakeholders, and enlist their support
  • Obtain consensus from your team on project objectives
  • Understand approaches such as Waterfall, Agile, and Lean UX
  • Define the scope of your project and avoid mission creep
  • Conduct user research in person or remotely, and document your findings
  • Understand and communicate user behavior with personas
  • Design and prototype your application or site
  • Plan for development, product rollout, and ongoing quality assurance



Frequently Bought Together

A Project Guide to UX Design: For User Experience Designers in the Field or in the Making (Voices That Matter) + Smashing UX Design: Foundations for Designing Online User Experiences (Smashing Magazine Book Series) + Lean UX: Applying Lean Principles to Improve User Experience
Price For All Three: £56.07

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Product details

  • Paperback: 360 pages
  • Publisher: New Riders; 2 edition (9 Mar 2012)
  • Language: English
  • ISBN-10: 0321815386
  • ISBN-13: 978-0321815385
  • Product Dimensions: 18.1 x 1.9 x 22.9 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 98,050 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Authors

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Product Description

About the Author

Russ Unger is a user experience design and research professional in the Chicago area.  He has worked with top-tier digital agencies, Fortune 500 companies, and startups. He has presented and led workshops at events like South by Southwest, Web 2.0, and UX Week, and is an occasional contributor to various online UX magazines. In addition, he is on the Advisory Board for the Department of Web Design and Development at Harrington College of Design.

Carolyn Chandler is the experience design director for Manifest Digital, an interactive consultancy based in Chicago. She has taught design courses for DePaul University, and developed an interaction design course for the WaSP InterACT curriculum. She speaks internationally, and has been leading UX teams for over 12 years.

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most Helpful Customer Reviews
5.0 out of 5 stars Good book to have 21 Jun 2013
Format:Paperback|Verified Purchase
This is a very good book to have. There are many individuals out there who claims to be the Head of UX etc and I've heard it all but one thing I definitely noticed is that they know jack when it comes to delivering and managing projects. So for those of you who don't want to end up like them, buy this book and learn the foundations of Project Management, Process in UX before climbing too far up the ladder.
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5.0 out of 5 stars Easy to read 9 Jan 2013
Format:Paperback|Verified Purchase
Written in easy to read, non-jargon terms, this is an excellent resource for starting out with UX design. It deals with all aspects of project management too, so very useful.
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Amazon.com: 4.3 out of 5 stars  42 reviews
36 of 39 people found the following review helpful
5.0 out of 5 stars Excellent UX resource 1 April 2009
By John McSwain - Published on Amazon.com
Format:Paperback|Verified Purchase
A Project Guide to UX Design is a book that defines the micro and macroscopic views of user experience design and its role in the project life cycle. Russ and Carolyn do a great job of reiterating what the core of user experience design is as well as identifying the different roles that utilize it. The book covers a lot of ground and takes a transcendental approach of showing the underlying purpose for each role in order to promote a synthetic comprehension of user experience design as opposed to shallow memorization.

The main target audience of the book are Information Architects, Interaction Designers, User Researchers, and other project stakeholders (Business Analysts, Content Strategists, Copywriters, Visual Designers, and Front-end Developers).

To make the contents more inviting, I've created an enclosing outline to provide abstract classifications for several groups of chapters. Each number represents the number of pages in each chapter:

+ Introduction
- Chapter 1: The Tao of UXD (8)
- Chapter 2: The Project Ecosystem (29)

+ Business Perspective
- Chapter 3: Proposals for Consultants and Freelancers (15)
- Chapter 4: Project Objectives and Approach (10)
- Chapter 5: Business Requirements (15)

+ Research
- Chapter 6: User Research (26)
- Chapter 7: Personas (13)
- Chapter 8: User Experience Design and SEO (17)

+ Information Architecture / Interaction Design
- Chapter 9: Transition from Defining to Designing (18)
- Chapter 10: Site Maps and Task Flows (17)
- Chapter 11: Wireframes and Annotations (17)
- Chapter 12: Prototyping (15)
- Chapter 13: Design testing with Users (25)
- Chapter 14: Transition: From Design to Development and Beyond (10)

The book also contains frequent references to books, online resources, and user experience groups and authors throughout as opposed to an Appendix or a 'For further reading' section nested in the back. This helps to drive home the thoughts as you read them, rather than 'when you are finished'.

As an aspiring user experience professional, I do believe that this book is worth owning, reading, and referencing as a compass to create effective user experience in any project setting.
40 of 45 people found the following review helpful
5.0 out of 5 stars Excellent Tool for Anyone who Cares About the User Experience 20 May 2009
By Joe Sokohl - Published on Amazon.com
Format:Paperback|Verified Purchase
A great overview of user experience project approaches. This book provides insight as well as practicalities to both novice and experienced UX project team members.
29 of 34 people found the following review helpful
1.0 out of 5 stars Lot of vague, managerial newspeak, very little actual UX meat 11 Aug 2010
By Martin S. - Published on Amazon.com
Format:Paperback|Verified Purchase
If you want a book about UX design, this is NOT it.

This book deals not with the UX design, but mainly with the process of selling UX design services. You will learn very little if anything about the actual UX design process you haven't read elsewhere, but you will learn a lot of useless vague things like how to create a proposal, that a written contract is important, and that you have to "gather ideas from stakeholders" (duh!).
The book is full of empty managerial words like "gather, facilitate, manage, provide insight", but contains very little actual UX meat. For example there are subchapters called "Solidify Project Objectives", "Outline Responsibilities" or "Prioritize and Define". There is even a chapter called simply "Facilitating".
Even if you can stomach such vague language, you will be disappointed with the content. The actual content regarding UX design is barely fifty-something pages - including a weak chapter on SEO.

If you want not to "facilitate and prioritize" but to get some work done, look elsewhere. Information Architecture for the World Wide Web or S. Krug's books were much more helpful for me in this regard.
17 of 19 people found the following review helpful
5.0 out of 5 stars Great book for new UX professionals or organizations new to UX 4 July 2009
By Christopher M. Bernard - Published on Amazon.com
Format:Paperback
If you are a young designer entering or contemplating entering the UX field this is a canonical book. If you are an organization that really needs to start grokking UX this book is also for you.

It's a crisp overview of all the foundational activities that you'll encounter as a UX professional.

If you've been practicing and in the UX field for a few years and want a good gut check to answer the question, "Am I doing this right" this is the book for you too. I don't think it will teach experienced professionals anything they don't already know but then again I don't think that was the goal of the book.

UX Design is really focused on how the work of UX designer gets done day to day and its focus on topics that some UX folks ignore, but are critical, like SEO and contract creation are refreshing. The best analogy I can think of regarding this book is that it reminds me of the excellent professional practice guides that the AIGA used to put out years ago.

There's a natural Web focus in this book but folks that are in the UX discipline in any realm should find it useful and perhaps essential reading.
18 of 21 people found the following review helpful
5.0 out of 5 stars Good and Informative Read - Well worth buying 4 Jun 2012
By Gary D. Moses - Published on Amazon.com
Format:Paperback
Having attended the recent WebVisions Conference in Portland Oregon (May 14 -18) one of the authors of this book, Russ Unger was a conference presenter (luminary.) Referencing the book, along with the title of his presentation "It's a Good Time to Be You," he made a compelling presentation describing the role of User Experience Design and Designers in this new era of smart phones, ipads and enhanced desktops. Coming from a somewhat backward web world where people in my position are still considered 'webmasters,' I found his presentation right-on and insightful and immediately went on to acquire the book before leaving the conference.

After sitting on it for a week, I finally thought I'd take a look, mostly to review materials from the conference. 2 days later I had read every word, cover-to-cover and found it not only well written, (there were 3 typos (grammar) - sorry Russ) conversational style, highly legible - a typographically well designed read, but addressing what I had been attempting to put into context in the field of web development and design. Great examples from the trenches, a good review of the players in this arena along with a healthy amount of reference websites and resource materials. The metaphors of the 3 categories for further exploration were cleverly listed as 'Surfing,' 'Snorkeling,' and 'Deep Diving.' Good stuff.

If you're at all curious about what all this UX stuff is about, this is a good start. Also, I believe if you're looking for a good summary as well as some real world examples of UX in the field, Russ and Carolyn Chandler have put together a valuable working resource/reference.
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