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Already a best practice for the majority of Fortune 500 companies, program management has now been embraced by large and small organizations eager to fluidly and efficiently manage all their projects from one central department. This book introduces readers to the fundamentals of program management, detailing the reasons for setting up a program management office, and showing them step-by-step how to do so.
Readers will find clear, detailed information on a PMO's major functions such as selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all running projects. Readers will also find helpful definitions and sample forms they can use in completing administrative tasks such as maintaining a Risk and Issue Log, and producing internal and external reports.
Both comprehensive and easy to understand, this book is an indispensable introduction to this important and powerful trend in project management.
From the Back Cover
An all-in-one guide to new trends and best practices in project management: Program Management Office
Program Management Office (PMO) is the secret weapon employed by Fortune 500 companies to get complex, simultaneous projects completed on time and on budget. Pioneered in the IT industry, PMO eliminates the haphazard nature of running multiple projects by creating a central office responsible for allocating limited resources, setting consistent measures, and monitoring progress. But PMO’s powerful tools and techniques can be used in any industry—construction to finance, health care to education—to enhance efficiency and performance.
The Program Management Office Advantage is the first practical, down-to-earth guide to PMO that anyone—project managers, IT professionals, line managers, and company executives—can quickly understand and implement. This complete, how-to guide covers the entire spectrum of issues and duties, from building a financial case for establishing a PMO to forging consensus about its impact on your organization… from implementing a fail-proof plan to improve project success rates to establishing standard practices that reduce the need to “reinvent the wheel”…from staffing the PMO with highly qualified people to leading it with the skills and knowledge that guarantee success.
It’s all here, in one essential resource to setting up and managing a state-of-the-art PMO that ensures all of your organization’s projects are running in the most efficient and effective manner possible.
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Most Helpful Customer Reviews
13 of 13 people found the following review helpful:
4.0 out of 5 stars
A very useful book for the PMO professional,
By Project Management Recruitment "Arras People" (London, England) - See all my reviews
This review is from: The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects (Hardcover)
PMO (Programme Management Office) is still relatively new in the field of programme and project management, a browse through the business books tell us that it's an area which is still under represented. For people working within the field of PMO there has been a distinct lack of guidance and for some people they often feel like reluctant pioneers. We know that there is "no size fits all" for PMOs, there are no "off the shelf" templates for setting up a PMO and there are no right or wrong answers. The PMO professional knows they need to carry on learning and developing, watching and listening and using their skills, experiences and lessons learnt in the environment they work in. In 2008, the OGC launched the P3O (Portfolio, Programme and Project Offices) guidance which pulled together much of the information and knowledge that existed, both "out there" in the public domain and from seasoned professionals. A thorough guidance, it was well-received in the PMO community by the practitioners.
The Program Management Office Advantage is a new text which also brings something to the PMO table. Ideally it should be read alongside P3O if you're a practitioner, or given to senior management if they prefer a business book that not only delivers an overview but also just enough depth to be useful in decision making. The Program Management Office Advantage delivers nuggets that are thought-provoking and written specifically to "guide readers to find the answers". Covering the overview of the PMO, in Chapter 1, which includes the definition, the justification and the role the PMO plays within the organisation. The scene is quickly set and fully understood from the clear and well articulated text, as well as the supporting case studies which run throughout the book centred on one organisation's journey. Part 2 focuses on the core competences of the PMO and includes areas such as Customer Management, Vendor Management, Project Knowledge Management and Project Resource Management. The Customer Management section was of particular interest as it is an area which should receive a lot of focus (how many new and existing PMOs face customer resistance?). The chapter gives some food for thought, especially in customer service excellence. It certainly made me think about the "customers" of the PMO further and the types of relationships I would be looking to build as users of the PMO. The terminology is a little off in places for a UK audience but don't let that distract you: As you continue reading it becomes much easier to put it into your own context. The authors have also been careful not to cover certain project management topics in detail. For example, project scope, resource management, etc., have all been covered in other project management books. After reading a few chapters and thinking about certain aspects of what I'd just read, it did lead me to do a little research elsewhere (the Knowledge Management section was particularly of interest, just how do we gain use from lessons learnt?) And that's what The Program Management Office Advantage does: it points you in the direction of what is important in PMOs and allows you to think about how you can apply them to your own situation. Apart from the concepts there is also a whole host of practical advice and "how to" guides. There are example documents and checklists in areas such as project selection, quality audits, things to consider when thinking about a project management system, various ingredients to consider when implementing a PMO, example PMO chapter etc. The chapters continue by looking at the processes (selection, control, monitoring and audit) and the PMO as a business division (establishing a PMO, implementing a PMO, PMO leadership and careers in the PMO). Compared to the P3O manual, the text flows easily and it is an easy to read and understand book. It covers pretty much the same areas as the P3O guidance but I preferred the case studies in The PMO Advantage (they felt much more in context with the text and helped drive some points home). There are a lot of new thoughts in PMO, too: I especially like the change management approach when setting up a PMO and the leadership style of the PMO Manager. Both are areas which are not covered in much depth in the P3O guidance. The PMO Advantage is also pretty much methodology independent (there are some mentions of PMI and OGC but not overly) and doesn't rely on readers having PRINCE2 or MSP (the P3O guidance is very MSP heavy when describing how to set up a PMO). Currently priced at around £16, it's also a book which I found provided value for money and should definitely be picked up by the PMO practitioner and added to their library.
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Most Helpful Customer Reviews on Amazon.com (beta) Amazon.com:
4.7 out of 5 stars (3 customer reviews) 3 of 3 people found the following review helpful:
4.0 out of 5 stars
The Program Management Office Advantage delivers,
By Project Management Recruitment "Arras People" - Published on Amazon.com
This review is from: The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects (Hardcover)
PMO (Programme Management Office) is still relatively new in the field of programme and project management, a browse through the business books tell us that it's an area which is still under represented. For people working within the field of PMO there has been a distinct lack of guidance and for some people they often feel like reluctant pioneers. We know that there is "no size fits all" for PMOs, there are no "off the shelf" templates for setting up a PMO and there are no right or wrong answers. The PMO professional knows they need to carry on learning and developing, watching and listening and using their skills, experiences and lessons learnt in the environment they work in. In 2008, the OGC launched the P3O (Portfolio, Programme and Project Offices) guidance which pulled together much of the information and knowledge that existed, both "out there" in the public domain and from seasoned professionals. A thorough guidance, it was well-received in the PMO community by the practitioners.
The Program Management Office Advantage is a new text which also brings something to the PMO table. Ideally it should be read alongside P3O if you're a practitioner, or given to senior management if they prefer a business book that not only delivers an overview but also just enough depth to be useful in decision making. The Program Management Office Advantage delivers nuggets that are thought-provoking and written specifically to "guide readers to find the answers". Covering the overview of the PMO, in Chapter 1, which includes the definition, the justification and the role the PMO plays within the organisation. The scene is quickly set and fully understood from the clear and well articulated text, as well as the supporting case studies which run throughout the book centred on one organisation's journey. Part 2 focuses on the core competences of the PMO and includes areas such as Customer Management, Vendor Management, Project Knowledge Management and Project Resource Management. The Customer Management section was of particular interest as it is an area which should receive a lot of focus (how many new and existing PMOs face customer resistance?). The chapter gives some food for thought, especially in customer service excellence. It certainly made me think about the "customers" of the PMO further and the types of relationships I would be looking to build as users of the PMO. The terminology is a little off in places for a UK audience but don't let that distract you: As you continue reading it becomes much easier to put it into your own context. The authors have also been careful not to cover certain project management topics in detail. For example, project scope, resource management, etc., have all been covered in other project management books. After reading a few chapters and thinking about certain aspects of what I'd just read, it did lead me to do a little research elsewhere (the Knowledge Management section was particularly of interest, just how do we gain use from lessons learnt?) And that's what The Program Management Office Advantage does: it points you in the direction of what is important in PMOs and allows you to think about how you can apply them to your own situation. Apart from the concepts there is also a whole host of practical advice and "how to" guides. There are example documents and checklists in areas such as project selection, quality audits, things to consider when thinking about a project management system, various ingredients to consider when implementing a PMO, example PMO chapter etc. The chapters continue by looking at the processes (selection, control, monitoring and audit) and the PMO as a business division (establishing a PMO, implementing a PMO, PMO leadership and careers in the PMO). Compared to the P3O manual, the text flows easily and it is an easy to read and understand book. It covers pretty much the same areas as the P3O guidance but I preferred the case studies in The PMO Advantage (they felt much more in context with the text and helped drive some points home). There are a lot of new thoughts in PMO, too: I especially like the change management approach when setting up a PMO and the leadership style of the PMO Manager. Both are areas which are not covered in much depth in the P3O guidance. The PMO Advantage is also pretty much methodology independent (there are some mentions of PMI and OGC but not overly) and doesn't rely on readers having PRINCE2 or MSP (the P3O guidance is very MSP heavy when describing how to set up a PMO). Currently priced at around £16, it's also a book which I found provided value for money and should definitely be picked up by the PMO practitioner and added to their library. 1 of 1 people found the following review helpful:
5.0 out of 5 stars
HR Consultant,
By Stavroula Filandros "HR Consultant" - Published on Amazon.com
This review is from: The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects (Hardcover)
This book is an essential tool for those interested in learning the latest on program management, specifically a centralised program management office. The book gave me pointers on managing the recent restructuring of my company where we had many sub-projects running at the same time, and we desperately needed an office to coordinate all of them. Consolidation of specialised program management staff provides an effective and efficient way to ensure projects are on track from beginning to end and pick up risks or issues before they become potential disasters. It's basically an easy-to-follow `project management blueprint' for organisations large and small that want that professional edge.
1 of 2 people found the following review helpful:
5.0 out of 5 stars
Great info on starting up a PMO,
By Steven Harlow - Published on Amazon.com
This review is from: The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects (Hardcover)
This is a good resource for someone looking to understand how a PMO can benefit their organization and how to implement one effectively.
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