- Unknown Binding: 576 pages
- Publisher: John Wiley & Sons Inc (E); 5 edition (Feb. 2008)
- Language: English
- ISBN-10: 0470170026
- ISBN-13: 978-0470170021
Now in its fourth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real–world setting.
Enriched with more than 300 photos and illustrations, this Fourth Edition also features:
For students in hotel and restaurant management and professionals seeking to enhance their management capacities, this book continues to be an indispensable resource for leading a winning housekeeping operation in any establishment, from the smallest bed–and–breakfast to the largest luxury resort. --This text refers to an out of print or unavailable edition of this title.