Writing in the style of short biographical tale, Alan Ward chronicles the experiences of a traditional manufacturing company - controlled by the `process police' -as they became aware of, and finally adopted, Lean Thinking. As the story unfolds the difference between traditional and lean thinking is highlighted, and each chapter includes a commentary explaining how TOYOTA and other lean organisations have gained a competitive advantage through the application of lean thinking
By combining the theoretical analysis of lean management techniques with the story of one company going through the process of `awakening' he presents a unique insight into the cultural barriers to change - and provides lots of food for thought. A book that will appeal to anybody interested in lean management and an excellent introduction for those who do not work in an engineering environment.