Disc is advertised as 3D AND 2D version, but has just arrived and will not play on my 2D Panasonic DMP-BD65 (with firmware 1.70). I get an error message saying that the disc is not compatible. Anyone else had a problem?
Problem sorted. This is the first disc we've ever had (DVD or Blu-Ray) that doesn't auto-load. One press of the Play button and it worked fine. It was worth the wait - the quality of the blu-ray transfer is stunning.
Mine only arrived with the 3D disc. Is the 2D and 3D version on the same disc? If so, it will not play on my 2D blu-ray player (with latest firmware), tried pressing PLAY, nothing. Anyone have any answers please, otherwise it's going back. (V. disappointed, I expected a better package all-round for such a high-profile Scorsese film.)
I sent mine back and amazon sent a new one back very fast. It still did not play but I read your comments and pressed "play" still did not work. Lost my temper and punched play repeatedly, it bloody worked. But this what you get when the british make it, the american's sell it as a 3 disc set, on 50 disc capacity one disc each for 3d, 2d & dvd and not cram it all on one disc.
I too cannot get this disc to play on my Denon DBP 2012 UD (supposedly universal player!). It starts off ok but after a few minutes the sound starts to break up, then the picture. Pressing pause and restart restores both for a few seconds and then it all goes haywire again. I returned the first disc as faulty but the replacement is exactly the same. Al my other blu-rays play fine on the same system. It looks like this disc should come with a health warning!
I sent back Hugo 3D and 2D disk (one disk) still having trouble with the new one. Starts on 2D ok then halfway through film, sound and picture is faulty. (Phillips player) I will have to grin and bear it i suppose.
I've tried this film in two different panasonic blu ray players, I can't tell you the model numbers sadly. With both players I found I could eventually get the film to play but it required me to press the play button sometimes upwards of 5 times before the film would play. Once I got the film going it was fine, no issues at all. As I say, we got the film to play but it took multiple attempts.
I have a panasonic DMR BWT700 (blu-ray PVR) and had the "copyright violation" problem with the normal autoplay function - nothing would work. Then I found if I went into the player's menu there was a Playback contents option for BD (blu-ray disc). After hitting this and selecting Video, the disc started to play, finally giving me the choice of 2D or 3D. Don't understand why it only seems to work this way, but I've yet to install an available firmware update for this model.
We have a Denon 2500BT which would not play the disc last night. After some disc reading activity it just displayed 'STOP'. This morning, we tried again after reading this forum and it started playing the disc apparantly OK. (Note the Denon is based on the Panasonic UniPhier SoC). Will try the film through later.
The Blu-ray played OK later and no idea what the initial problem was.
I have a Panasonic DMR BWT800 and am in Australia. I had "copyright violation" come up after disc loaded. I have the single copy with 3D and 2D versions. Due to advice from others on Forum I kept pressing play and it finally worked after about 5 tries. It's good now but " What a pain in the butt !!! " . This should not happen and should be fixed with firmware update.
Note: I also own a PS3 and the disc had no problem in that.
I have an LG BD550 I received the Hugo blue ray from amazon UK at chapter 5 the audio stated to deteriorate it just got worse I could not hear the dialogue or music I called Amazon they are sending a new Blue ray DVD I suspect that my player is not compatible with a 3d and 2d disc