- Boxed-product Weight: 5 g (View shipping rates and policies)
- ASIN: B00847EAW0
- Item model number: 844932030038
- Average Customer Review: 4.6 out of 5 stars See all reviews (119 customer reviews)
- Amazon Bestsellers Rank:
- Date first available at Amazon.co.uk: 4 Jun. 2012
3-Year Kindle Fire HD (Previous Generation) Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only
|Price:||£57.99 FREE UK delivery.|
- Accidental damage cover starts on day 1 and lasts for 3 years from your Kindle ship date
- Extended mechanical and electrical breakdown cover for your 2nd and 3rd years from your Kindle ship date
- No excess or fees for any claims made by you
- Make up to 3 claims over 3 years
- Available for Kindles purchased on Amazon.co.uk or from authorised offline retailers within the last 30 days
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Frequently Bought Together
What Other Items Do Customers Buy After Viewing This Item?
The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.
These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Conduct Authority under registration number 538538.
Your Insurance has been arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority. Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This can be checked on the Financial Services Register at www.fca.org.uk/firms/systems-reporting/register or by calling them on 0800 111 6768.
By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.
3 years of Accident & Theft Cover for your Kindle
The vast majority of Kindle failures occurs because of accidents. With the 3-Year Warranty + Accident Protection & Theft Cover for Kindle, you are protected from day one if breaks occur because, for example:
- It is knocked off a table
- You drop it in water
- It is stolen
- It is chewed, smashed, or trodden on
In addition to accidents and theft, the 3-Year Warranty also covers you against all electrical and mechanical breakdowns after the manufacturer’s warranty ends. This includes battery replacement if the maximum charge falls below one-half of the original potential.
Your 3-Year Warranty Coverage Includes:
- Up to 3 Kindle replacements, with no excess or fees
- Hassle-Free Express delivery both ways
Easy Claims Filing
The claim process is painless - start by calling 020 3356 6205, 7am to 9pm GMT, 7 days a week.
Broken Devices: SquareTrade will ship a replacement Kindle to you (same or newer model depending on availability). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advanced exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device.
Stolen Devices: If your device is stolen, you should notify the police and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.
SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:
Know Your Options
Before getting a SquareTrade Warranty for your Kindle, you should know that you may be covered in other ways. Here's a look at some of the options you have:
What to Expect After Purchase
- Upon purchase, you will get an email. This is your official confirmation of a purchase. A paper confirmation will also be sent to you by post. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone.
- Please read the terms and conditions from the link at the top of the page. There is also a link to an easy-to-understand Key Facts Document with a summary of answers to the main questions you may have.
Warranties bought with a device on Amazon.co.uk
Warranty lasts 3 years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped and is inclusive of the manufacturer warranty period. The exact start date is provided in the Warranty Certificate.
Warranties bought for a non-Amazon sold device
Warranty lasts 3 years from the date of purchase of your warranty and is inclusive of the manufacturer warranty period. It will begin after your purchase your warranty. The exact start date is provided in the Warranty Certificate.
Warranties with pre-ordered devices
Warranty lasts 3 years from the date your warranty starts and is inclusive of the manufacturer warranty period. Your warranty will start shortly after your device is expected to ship. The exact start date is provided in the Warranty Certificate.
- For items that are delivered late, call SquareTrade to extend your warranty plan to the actual shipping date.
- For assistance please call 020 3356 6205. Call us 7am-9pm GMT, 7 days a week - an agent is always happy to assist you.
SquareTrade - The Top-Rated Warranty for Service*
*As rated by consumers across Amazon.com, ResellerRatings.com, and NexTag.com.
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Top Customer Reviews
through email and post, the first time i purchased a warranty from Squaretrade i also got a phone call from a
nice customer service rep who just went over some basic info - it was unneeded but not unpleasant or anything.
Once the certificate of insurance is in your hand the warranty period begins. For mechanical issues the
first year is covered by Amazon, and the next 2 by Squaretrade. For accidents, Squaretrade cover the 3 years.
The small print basically states that you're eligible for 3 Kindle replacements over the 3 year period, once you
reach number 3 your policy will end immediatley.
For mechanical breakdown and accidental damage the policy is quite simple, but for theft you'll need to follow some
rules. If your Kindle is stolen you must inform Squaretrade within 48hrs and have a valid police crime number. If
you fail to notify them within 48hrs they can decide not to cover you. The main exclusions against theft are if it
was from within a vehicle or on public transport, or a property where forced entry did not occur. Keep this in mind.
The policy comes with a "Cancel Anytime" option too. Within the first 90 days you can get all of your money back
if you haven't claimed, after that period your entitled to a refund for the remainder of the warranty, e.g if
you used 1.5 years but decide you don't want it any more Squaretrade will refund you 50% of the purchase price.Read more ›
The Amazon advert states "3-Year Square Trade Warranty + Accident Protection & Theft Cover for Kindle Fire HD (16GB and 32GB), UK customers only"; however, when I looked at the Certificate of Insurance, it stated that "accidental damage is included only if indicated by your certificate of insurance".
This is a circular definition and I could not find anything else in the "Certificate" about Accident (or Theft) cover.
I contacted email@example.com for clarification and with a request that the plan be registered in my daughter's name - the response was just a message to phone "the dedicated Amazon Kindle Support Team".
What's the point of having a "Customer Service" person/team/dept if they cannot answer simple queries, nor even forward my query/request to someone who CAN handle it.
Most Recent Customer Reviews
Worth having - I have not used the cover but it is reassuring to know that my product is covered.Published 2 months ago by J. R. Lovell
Absolutely disgusting service - DO NOT PURCHASE THIS SERVICE unless you want to spend 30 minutes of your life wasting your time - cheaper to buy a new kindle !!!Published 16 months ago by J. Tomlin
Have not used it yet but it gives you peace of mind. Would recommedPublished 18 months ago by fungusface