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  • 3-Year Kindle Fire HD (Previous Generation) Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only
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3-Year Kindle Fire HD (Previous Generation) Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only

118 customer reviews

Price: £57.99 FREE UK delivery.
In stock.
Dispatched from and sold by Squaretrade Limited.
  • Accidental damage cover starts on day 1 and lasts for 3 years from your Kindle ship date
  • Extended mechanical and electrical breakdown cover for your 2nd and 3rd years from your Kindle ship date
  • No excess or fees for any claims made by you
  • Make up to 3 claims over 3 years
  • Available for Kindles purchased on Amazon.co.uk or from authorised offline retailers within the last 30 days
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Frequently Bought Together

  • 3-Year Kindle Fire HD (Previous Generation) Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only
  • +
  • Anti-Scratch Screen Protector 3-Pack  [will only fit Kindle Fire HD 7 (2nd Generation)]
Total price: £59.98
Buy the selected items together


Product Features

  • Accidental damage cover starts on day 1 and lasts for 3 years from your Kindle ship date
  • Extended mechanical and electrical breakdown cover for your 2nd and 3rd years from your Kindle ship date
  • No excess or fees for any claims made by you
  • Make up to 3 claims over 3 years
  • Available for Kindles purchased on Amazon.co.uk or from authorised offline retailers within the last 30 days

Product details

  • Boxed-product Weight: 5 g (View shipping rates and policies)
  • ASIN: B00847EAW0
  • Item model number: 844932030038
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (118 customer reviews)
  • Amazon Bestsellers Rank:
  • Date first available at Amazon.co.uk: 4 Jun. 2012
  •  Would you like to give feedback on images?


Product Description

Legal Disclaimer

The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.

 

These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Conduct Authority under registration number 538538.

 

Your Insurance has been arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority. Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This can be checked on the Financial Services Register at www.fca.org.uk/firms/systems-reporting/register or by calling them on 0800 111 6768.

 

By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.

Manufacturer's Description

3 years of Accident & Theft Cover for your Kindle

The vast majority of Kindle failures occurs because of accidents. With the 3-Year Warranty + Accident Protection & Theft Cover for Kindle, you are protected from day one if breaks occur because, for example:

  • It is knocked off a table
  • You drop it in water
  • It is stolen
  • It is chewed, smashed, or trodden on

In addition to accidents and theft, the 3-Year Warranty also covers you against all electrical and mechanical breakdowns after the manufacturer’s warranty ends. This includes battery replacement if the maximum charge falls below one-half of the original potential.

Your 3-Year Warranty Coverage Includes:

  • Up to 3 Kindle replacements, with no excess or fees
  • Hassle-Free Express delivery both ways

Easy Claims Filing

The claim process is painless - start by calling 020 3356 6205, 7am to 9pm GMT, 7 days a week.

The claims process is painless - call 866 374 9939 6am to 10pm PST 365 days a year

Advanced Exchange

Broken Devices: SquareTrade will ship a replacement Kindle to you (same or newer model depending on availability). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advanced exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device.

Stolen Devices: If your device is stolen, you should notify the police and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.

Hassle-Free Warranty

SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:

Cancel anytime Cancel Anytime: Within 90 days you may cancel for a full refund if you haven't claimed on your warranty. After that, you are reimbursed the unused part of your warranty - e.g., if you cancel your 3-year warranty after 18 months with no claims, you'll get 50% of your money back.
Transfer at No CostTransfer at No Cost: When your Kindle changes ownership, so can your warranty.

Know Your Options

Before getting a SquareTrade Warranty for your Kindle, you should know that you may be covered in other ways. Here's a look at some of the options you have:

Coverage Plan
Comments
Home Contents Insurance
Every Home Contents Insurance policy differs, so be sure to check your policy to see if it offers portable electronics cover (not all do). Some policies may also have an Excess that is close to or higher than the value of your Kindle.
Sale of Goods Act
It does not cover accidents – which are the majority of Kindle failures. For more information, on your consumer rights click here

What to Expect After Purchase

  • Upon purchase, you will get an email. This is your official confirmation of a purchase. A paper confirmation will also be sent to you by post. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone.
  • Please read the terms and conditions from the link at the top of the page. There is also a link to an easy-to-understand Key Facts Document with a summary of answers to the main questions you may have.

Start Date:

Warranties bought with a device on Amazon.co.uk

Warranty lasts 3 years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped and is inclusive of the manufacturer warranty period. The exact start date is provided in the Warranty Certificate.

Warranties bought for a non-Amazon sold device

Warranty lasts 3 years from the date of purchase of your warranty and is inclusive of the manufacturer warranty period. It will begin after your purchase your warranty. The exact start date is provided in the Warranty Certificate.

Warranties with pre-ordered devices

Warranty lasts 3 years from the date your warranty starts and is inclusive of the manufacturer warranty period. Your warranty will start shortly after your device is expected to ship. The exact start date is provided in the Warranty Certificate.

  • For items that are delivered late, call SquareTrade to extend your warranty plan to the actual shipping date.
  • For assistance please call 020 3356 6205. Call us 7am-9pm GMT, 7 days a week - an agent is always happy to assist you.

SquareTrade - The Top-Rated Warranty for Service*

The Most Awarded Warranty for Service, Winner 2011 Stevies Customer Service Award
*As rated by consumers across Amazon.com, ResellerRatings.com, and NexTag.com.


Customer Questions & Answers

Customer Reviews

4.6 out of 5 stars
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Most Helpful Customer Reviews

108 of 119 people found the following review helpful By GardenGekco on 9 Sept. 2012
Verified Purchase
Unfortunately we have had 2 accidents with my Kindle 3G Keyboard thanks to babies and toddlers both times the screen had been damaged and while it's been a year apart and I think Amazon replaced the first time with fantastic service but SquareTrade definitely was involved a few weeks ago and I was again pleasantly surprised with the great service provided by both SquareTrade and Amazon. I was sent a replacement straight away with no fifth degree interrogation or written police style reports! The product review is meant to be for the Kindle HD warranty which I've pre ordered with massive anticipation so I can't review passe. As I don't usually buy those extended warranties as most are rip off this one with SquareTrade I feel has been very good value and provided great service when needed. I would recommend.
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5 of 5 people found the following review helpful By Maureen F on 8 April 2013
Verified Purchase
If you are buying a Kindle I recommend buying this protection, if you are prepared to pay the money for a Kindle it really makes sense to cover it, this is a fair price and covers for 3 years3-Year Kindle Fire HD Protection Plan with Accident & Theft Cover by SquareTrade, UK customers only
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110 of 124 people found the following review helpful By Bronn on 25 Oct. 2012
This warranty is only valid for Kindles purchased in the last 30 days. After purchase you'll get confirmation
through email and post, the first time i purchased a warranty from Squaretrade i also got a phone call from a
nice customer service rep who just went over some basic info - it was unneeded but not unpleasant or anything.

Once the certificate of insurance is in your hand the warranty period begins. For mechanical issues the
first year is covered by Amazon, and the next 2 by Squaretrade. For accidents, Squaretrade cover the 3 years.

The small print basically states that you're eligible for 3 Kindle replacements over the 3 year period, once you
reach number 3 your policy will end immediatley.

For mechanical breakdown and accidental damage the policy is quite simple, but for theft you'll need to follow some
rules. If your Kindle is stolen you must inform Squaretrade within 48hrs and have a valid police crime number. If
you fail to notify them within 48hrs they can decide not to cover you. The main exclusions against theft are if it
was from within a vehicle or on public transport, or a property where forced entry did not occur. Keep this in mind.

The policy comes with a "Cancel Anytime" option too. Within the first 90 days you can get all of your money back
if you haven't claimed, after that period your entitled to a refund for the remainder of the warranty, e.g if
you used 1.5 years but decide you don't want it any more Squaretrade will refund you 50% of the purchase price.
Read more ›
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2 of 2 people found the following review helpful By Malcolm Gooder on 23 Nov. 2012
Verified Purchase
Kindle fire is my second device as I already have a Kindle Touch. I am delighted with them both but with Kindle Fire I thought I would get piece of mined with a warranty as it was the first with colour.This warranty seems to cover all needs but I hope I do not have to use it.Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 16 GB - With Special Offers
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31 of 36 people found the following review helpful By Kezwick on 25 Oct. 2012
Verified Purchase
this is fantastic idea and believe me when i say whole heartedly, its worth every penny and then some. it gives you total peace of mind.
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21 of 25 people found the following review helpful By lablinky on 25 Oct. 2012
Verified Purchase
I would definatly recomend this(kindle protection plan )i've bought the kindle for my daughter for christmas ,and am covering all accidental senarios that may ..or may not happen,but the chances are something will ,our home insurance is a 50 pound excess so for 7 quid more you cant grumble plus it for 3 years ,and from other reviews people have had no problems with it ..... so definatly a yes from me .
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38 of 46 people found the following review helpful By Bridge Coach on 19 Dec. 2012
Verified Purchase
I took out the 3-year warranty on the Kindle Fire HD that I am buying my daughter for Christmas.

The Amazon advert states "3-Year Square Trade Warranty + Accident Protection & Theft Cover for Kindle Fire HD (16GB and 32GB), UK customers only"; however, when I looked at the Certificate of Insurance, it stated that "accidental damage is included only if indicated by your certificate of insurance".
This is a circular definition and I could not find anything else in the "Certificate" about Accident (or Theft) cover.

I contacted customer_service@squaretrade.co.uk for clarification and with a request that the plan be registered in my daughter's name - the response was just a message to phone "the dedicated Amazon Kindle Support Team".

What's the point of having a "Customer Service" person/team/dept if they cannot answer simple queries, nor even forward my query/request to someone who CAN handle it.
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2 of 2 people found the following review helpful By BigMal on 25 Nov. 2012
Verified Purchase
Good value cover for Kindle Fire HD purchase, giving wide scope of cover and request dealt with in normal speedy and efficient way by Square Trade.
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