This is the first in-car phone holder I've bought. It arrived several days late and contained no information on how to put it together (it's supplied in several different pieces). There wasn't even an order confirmation with it, which was a bit disappointing.
The unit works well in the car and has only fallen off once, which I'm pretty sure was because I didn't secure it properly. Overall it's a good product and good value for money. I use it reguarly and have had no problems over the past month. I do think that the phone will start falling out soon, though, because the arms that hold it in get steadily looser. If this does happen, it will be useless - I'll just have to wait and see.