I brought this for my mum for her birtthday, and I think it's a brilliant little gift. It's a cheap price, and it came exactly when it was stated to. The packaging was superb, because this product would be quite susceptible to breaking if dropped, amazon did a great job with the packaging. It was all fine, no chips or breakages. It works just as you would expect, put your herbs in the bowl, and crush them. It doesn't take a lot of force so it's nice and easy, and it's much more sufficient than trying to crush it on a board with a knife for example. I would highly recommend this to anyone who loves working in the kitchen, and it's a great little piece of equipment, 5 out of 5.