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Power Cues Hardcover – 13 May 2014

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Product details

  • Hardcover: 224 pages
  • Publisher: Harvard Business Review Press (13 May 2014)
  • Language: English
  • ISBN-10: 1422193500
  • ISBN-13: 978-1422193501
  • Product Dimensions: 2.5 x 14.6 x 21.6 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 172,508 in Books (See Top 100 in Books)

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Product Description


"One of the Best Leadership Books of the Year" -- Inc. "This isn't self-help hocus pocus: Morgan explores the neuroscience and psychological underpinnings of our behaviors and offers pathways to incorporating this understanding into more effective daily communications with colleagues, customers, the board, and even your kids." -- strategy+business magazine "... what he offers is a chance for all of us to better connect with our authentic selves and one another. With that power in practical application, just think what we can achieve." -- Jack Covert, 800 CEO READ "a practical and useful guide... a blueprint for effective leadership." -- Publishers Weekly "Power Cues is helpful because it helps readers to understand the nonverbal messages that they are currently sending out, and provides specific suggestions for relaying the messages they want to send out in order to influence others." -- AASA, School Administrator ADVANCE PRAISE for Power Cues: Keith Ferrazzi, New York Times bestselling author, Never Eat Alone and Who's Got Your Back-- "A must-read for anyone who wants to become a more effective communicator. Between Nick Morgan's depth of knowledge of both verbal and nonverbal communication and his direct, humorous, and occasionally 'tough love' approach, Power Cues shows you exactly how to be powerfully persuasive." Erica Ariel Fox, New York Times bestselling author, Winning from Within-- "Nick Morgan's groundbreaking book will open your eyes to a whole new world of understanding about how you share ideas and influence people. Read it, and you will never look at this topic in the 'old way' again--and you'll get much better results by applying his wisdom." Josh Linkner, CEO, Detroit Venture Partners; author, Disciplined Dreaming and The Road to Reinvention-- "Nick Morgan combines neuroscience and practical advice to create a compelling set of steps you can take to lead any group, win any negotiation, or wow any room. Power Cues is the must-read book of the year." Nicco Mele, Adjunct Lecturer in Public Policy, Harvard Kennedy School; author, The End of Big-- "In Power Cues, Nick Morgan skillfully reveals the extent to which we are influenced by our unconscious minds. He provides a practical and deeply compelling process to harness this influence so that we can connect with others more powerfully and positively. This book will forever change how you think about leadership." David Meerman Scott, bestselling author, The New Rules of Marketing and PR; marketing and sales strategist-- "The profound wisdom in Power Cues has transformed my life ... [F]or those who want to reach the top of their fields through truly effective communication, what you will learn here works brilliantly." Sally Hogshead, author, How the World Sees You-- "Nick Morgan is a master communicator, a leader among leaders ... By combining exquisite insight with mesmerizing storytelling and research, this book reveals how to engage and inspire others before you even open your mouth to speak."

About the Author

Nick Morgan, founder of Public Words Inc., is one of America's top communication and speech coaches. He is a former Fellow at Harvard's Kennedy School of Government, where he was affiliated with the school's Center for Public Leadership. From 1998 to 2003, he served as editor of the Harvard Management Communication Letter. He is the author of the acclaimed book, Working the Room, reprinted in paperback as Give Your Speech, Change the World.

Inside This Book

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Customer Reviews

4.3 out of 5 stars
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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Alan Barker on 25 Aug. 2014
Format: Kindle Edition Verified Purchase
Nick Morgan’s theme is alignment. Every conversation, he says, is two conversations: verbal and non-verbal. When they’re aligned, we believe the words. When not, “the body language always trumps the spoken content.”

Alignment is the key to authenticity, on which he’s very good. “Authenticity is hard,” he says, “because we think it’s all about being, but it’s really all about doing.” Most of the time, we’re “a jumble of unconscious fears and distractions”. We need to “show up” as the best version of ourselves. And that takes practice. Authenticity is optimal performance.

Morgan promises that we can perform more authentically by following his seven ‘power cues’. People will believe us, identify with us and follow us. Our brains are hard-wired to be social: “we think what makes us human is our uniqueness, but it’s really our commonalities.” We seek community, and we seek leaders with charisma, which he defines as “focused emotion.” Align; focus; lead.

Beneath the promises of miraculous personal transformation, Morgan offers interesting ideas. Some were new to me. I want to learn about the “full-fledged, cat-sized brain” in my gut; and I’m keen to discover my voice’s ‘maximum resonance point’ (you need a piano).

But much material is familiar. Gestures and facial expressions? Cite Paul Ekman. Voice production? Recommend Patsy Rodenburg. Telling stories? Who else but Joseph Campbell?

Each chapter juxtaposes this discursive material with how-to tips. There’s a queasy feeling, sometimes, of bran-tub pick’n’mix and needless repetition. Some practical techniques are useful; others are hazily explained.

One is frankly dangerous.

Chapter Six (“Is your unconscious mind holding you back or propelling you forward?
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Format: Hardcover
In this exceptionally thoughtful and thought-provoking book, Morgan notes that our conscious minds can handle (i.e. process) about 540 bits of information per second whereas our unconscious mind can handle about eleven million (11,000,000) bits of information per second. Percentages vary from one research study to the next but the results of all of the research studies that I have examined indicate that, on average, less that 20% of one's impact when interacting with another person is determined by what is said; more than 80% of our impact is non-verbal...tone of voice and body language. Time out: Please re-read that last sentence.

Morgan explains how, to a significant extent, we can increase our impact others' subconscious minds if we strengthen our interpersonal, non-verbal communications. That, in essence, is "the power that rules human interaction." Here is a covey of seven "power cues, " accompanied by a question. How you answer each question will help to determine the nature and extent of an area in which to improve.

1. Self-Awareness: How do you show up when you enter a room?
2. Non-Verbal Impact: What emotions do your tone of voice and body language convey?
3. Feedback: What unconscious "messages" are you receiving from others?
4. Presence: Do you have a leadership voice, one that resonates with authority?
5. Clear Signals: What authentic signals do you send out in key situations?
6. Unconscious Mind: Is your unconscious mind limiting you or freeing you?
7. Storytelling: Are you telling powerful stories?

Morgan devotes a separate chapter to each of the seven, explaining with precision as well as eloquence what to do in response to your candid answers as well as HOW to do it effectively.
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2 of 2 people found the following review helpful By Ian Hughes on 24 Jun. 2014
Format: Hardcover Verified Purchase
Like many books in this field, the title, subject matter and contents offer a great deal to anyone interested in influencing others and increasing personal impact. The reality is - although offering occasional thought-provoking statistics and ideas - the practical application of the seven 'power cues' is vague to say the least. Consider this from Chapter 2 - 'Don't get trapped by limiting your hands to a tiny retinue of with your hands, to the extent that you can do it tactfully and appropriately for who you are'. This sounds fine but what does it actually mean? Practical guidance is required. Also, Morgan jumps around a great deal within chapters so you are never really sure what point he is making. His borrowing from actor- training techniques is superficial and gimmicky. So while Morgan establishes the importance of establishing credibility through gesture and voice, his suggested techniques are repetitions of existing exercises that have been circulating for several years.
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By rob c on 5 Aug. 2014
Format: Kindle Edition Verified Purchase
Excellent pace and coverage, some gems in here for sure. I suspect I will refer to this book many times to refresh my memory on some excellent guidance.
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