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The Power of 360� Feedback: How to Leverage Performance Evaluations for Top Productivity (Improving Human Performance) (Hardcover)

by David A. Waldman Ph.D. (Author), Leanne E. Atwater Ph.D. (Author) "Followers don't know anything about leadership ..." (more)

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Product details

Hardcover: 148 pages
Publisher: Gulf Professional Publishing (3 Mar 1998)
Language English
ISBN-10: 0884154122
ISBN-13: 978-0884154129
Product Dimensions: 23.4 x 15.8 x 1.4 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,094,159 in Books (See Bestsellers in Books)

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Product Description

Product Description
Now learn from two seasoned consultants how to implement the 360° feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360° and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS.

The book objectively considers such crucial components of 360° feedback as organizational culture and performance, pros and cons, the impact on the individual employee, and whether the feedback should be used for evaluative or developmental purposes. Models and tables lend a visual dimension to the book's concepts. Sample surveys and feedback reports--including the authors' own TEAM-Q survey and report set--show you what types of questions to ask and how to present feedback most effectively. If your comp any is considering adopting its own 360° feedback program, don't start before you read this book!

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