When this medicine arrived, the glass bottle was broken, the liquid leaked everywhere and it had to go into the bin. Was disappointed because I needed this medicine. Contacted Amazon, they were really fantastic and helpful. Offered to send a replacement. It arrived through express delivery. Top service, truly helpful! I wish Amazon could pack glass items more protectively though. The syrup itself is quite nice. It's mild and gives my chesty cough a light relief. The leaflet inside the box says there is no side effect and I can verify this is true. Not feeling drowsy after taking it. This syrup tastes like normal medicine, not awful. The syrup is pretty mild, so it gives my chesty cough a light relief. It could not remove my cough even though I was taking 7.5ml dose instead of 5ml dose. I then turned to Potters Cough Remover, which is working better.